Increasing Average Contract Value Through Multi-Service and Performance-Based Contracts
First written in FY2021. 11 of 14 entries say "Advanced", first in FY2022-Q1. Latest entry: 2026-08-14.
20 other companies' latest entry also says "Advanced".
- 2026-08-14AdvancedEarnings presentation
「1社における複数サービスの受託と運用額の増額により平均顧客単価の上昇を実現」
Amazon DSPを起点とした複数サービス受注と広告運用額の増額により、平均顧客単価を高めた実績を示している。 - FY2026AdvancedAnnual report
「We will convert the strategic expertise and practical know-how accumulated through years of support into AI agents and proceed with developing such tools as an advertising operations agent, a store analytics agent and a fundamentals preparation agent. By accelerating data-driven decision-making and the PDCA cycle, we will contribute more broadly to our customers’ business growth and work to increase the number of contracts and the average contract value per company.」
The note outlines measures to increase the number of contracts and the average contract value per company through the use of AI agents, together with specific development targets. - FY2025SoftenedAnnual report
「In the One Commerce service, the average contract value increased by approximately 10%, but revenue declined year on year to ¥2,771.022 million because the launch of a new service was delayed due to market changes and a review of service functions.」
Although the average contract value increased by approximately 10%, One Commerce revenue was 84.0% of the same period of the previous year due to the delayed launch of the new service, so the benefit of higher contract values did not translate into overall revenue growth. - FY2025-H1SoftenedAnnual report
「In the One Commerce service, revenue declined year on year to ¥1,335.754 million due to changes in the revenue model for transactions with certain customers, among other factors.」
One Commerce revenue declined from ¥1,611.697 million in the same period of the previous year to ¥1,335.754 million, with changes in the revenue model for transactions with certain customers and other factors cited as causes of the decline. - FY2024AdvancedAnnual report
「In the One Commerce service, both the number of recurring contracts and the average contract value grew steadily, and revenue amounted to ¥3,297.856 million.」
The note states that growth in recurring contracts and the average contract value contributed to full-year One Commerce revenue of ¥3,297.856 million. - FY2024-Q3AdvancedAnnual report
「In the One Commerce service, both the number of recurring contracts and the average contract value grew steadily, and revenue amounted to ¥2,521.189 million.」
The note states that growth in recurring contracts and the average contract value contributed to One Commerce service revenue of ¥2,521.189 million. - FY2024-Q2AdvancedAnnual report
「In the One Commerce service, both the number of recurring contracts and the average contract value grew steadily, and revenue amounted to ¥1,611.697 million.」
The note states that, in addition to growth in recurring contracts, the average contract value also increased, contributing to One Commerce service revenue of ¥1,611.697 million. - FY2024-Q1AdvancedAnnual report
「In the One Commerce service, the number of recurring contracts grew steadily, and revenue amounted to ¥742.816 million.」
The note states that growth in recurring contracts led to an expansion in service revenue, indicating progress in initiatives to build up the contract base. - FY2023AdvancedAnnual report
「In the E-commerce Marketing Service, higher sales were driven primarily by an increase in average revenue per customer from existing contracts.」
The disclosure states that higher average revenue per customer from existing contracts was a driver of full-year sales growth, indicating progress in raising unit prices through multiple services and higher-value contracts. - FY2023-Q3AdvancedAnnual report
「In the E-commerce Marketing Service, average revenue per customer increased as continued contracts accumulated, service quality improved and the use of multiple services expanded, resulting in higher sales compared with the same quarter of the previous year.」
The disclosure states that the accumulation of continued contracts, improved service quality and increased use of multiple services raised average revenue per customer and led to higher sales. - FY2023-Q2AdvancedAnnual report
「In the E-commerce Marketing Service, continued contracts performed well and additional contracts with existing customers also contributed to higher sales compared with the same cumulative period of the previous year.」
The disclosure states that strong performance from continued contracts and additional contracts with existing customers contributed to higher sales, indicating progress in expanding contracts. - FY2022-Q2AdvancedAnnual report
「In the E-commerce Marketing Service, the expansion of the e-commerce market driven by the shift to digital led to an increase in new business opportunities. Sales also increased as transaction values with major customers grew.」
The disclosure states that an increase in new business opportunities and higher transaction values with major customers led to higher sales. - FY2022-Q1AdvancedAnnual report
「The company increased new business opportunities, including support for existing customers launching on other platforms, and secured new sales channels with existing customers. The resulting increase in revenue per customer as transaction volumes grew led to higher sales.」
The disclosure cites support for store launches on other platforms, the securing of new sales channels and higher revenue per customer as transaction volumes increased as drivers of sales growth. - FY2021First statedAnnual report
「The company will seek to increase average revenue per customer by providing multiple services to each customer. To this end, it established a customer success division during the period and is working to improve customer satisfaction and reduce churn. It will also seek to increase average revenue per customer by securing performance-based fee contracts linked to customers' e-commerce sales.」
The company sets out measures to increase revenue per customer through multiple contracts, customer success initiatives and performance-based fees linked to sales.