Decline in Customer Visits and Operating Restrictions Due to COVID-19
First written in FY2021-Q1. 6 of 15 entries say "Mitigated", first in FY2022-Q3. Latest entry: FY2024-Q3.
The whole theme swung hardest in 2025: 6 of 13 companies on the "Worse" side.
16 other companies' latest entry also says "Mitigated".
- FY2024-Q3MitigatedAnnual report
「Spending on dining out and by inbound visitors is showing signs of recovery as the economy returns to normal following the reclassification of COVID-19 to Category V and other developments,」
States that spending on dining out and by inbound visitors was showing signs of recovery following the reclassification of COVID-19 to Category V and other developments. - FY2024-Q2MitigatedAnnual report
「During the cumulative second quarter, Japan's domestic demand broadly recovered as restrictions on activities were eased, including the reclassification of COVID-19 to Category V under the Infectious Diseases Control Law, leading to increased travel and outings and a recovery in inbound demand.」
States that travel, outings and inbound demand recovered and domestic demand improved as COVID-19 was reclassified to Category V and restrictions on activities were eased. - FY2024-Q1MitigatedAnnual report
「The effects of COVID-19 were beginning to subside, and economic and social activity was returning to normal as restrictions on activities in Japan and entry restrictions for people arriving from overseas were eased.」
States that the effects of COVID-19 were beginning to subside and that economic and social activity was returning to normal as restrictions on activities and entry restrictions were eased. - FY2023RestatedAnnual report
「Although the effects of COVID-19 remained prolonged during the fiscal year, Japan's economy showed signs of recovery toward normalisation of economic activity after all restrictions were lifted in late March 2022 as the number of cases declined. However, from July onward, the pandemic spread again due to the impact of the seventh wave of COVID-19.」
Describes both the easing of operating restrictions and the renewed spread of COVID-19 during the seventh wave, indicating that the pandemic's effects continued. - FY2023-Q3WorsenedAnnual report
「However, in addition to the economic deterioration caused by the increase in cases during the seventh wave of COVID-19,」
States that, after the effects of the pandemic had begun to subside, the number of cases increased during the seventh wave and the economy deteriorated, indicating that conditions related to COVID-19 had worsened again. - FY2023-Q2MitigatedAnnual report
「Although no requests to shorten operating hours or other similar requests had been issued to the food service industry, it continued to face a challenging operating environment.」
States that no requests to shorten operating hours or similar measures had been issued, indicating that operating restrictions had eased from previous levels. At the same time, the food service industry continued to face a challenging environment. - FY2023-Q1MitigatedAnnual report
「Although the impact of the spread of COVID-19 on the Japanese economy was beginning to subside during the cumulative first quarter,」
States that the impact of the spread of COVID-19 was beginning to subside, indicating some easing from the effects of the operating restrictions previously imposed. At the same time, the food service industry continued to face a challenging environment. - FY2022RestatedAnnual report
「Depending on the future spread of COVID-19, customer visit frequency may decline as people refrain from going out, and stores may again be unable to operate as usual. If the pandemic does not subside, it may affect the Company's financial position, operating results and cash flows.」
The Company continues to identify as a COVID-19 risk the possibility that customer visit frequency may decline as people refrain from going out and that restrictions on normal operations may recur. - FY2022-Q3MitigatedAnnual report
「Customer numbers increased significantly after the Company resumed normal store operations while implementing infection-control measures.」
States that the Company resumed normal operations while implementing infection-control measures, resulting in a significant increase in customer numbers. At the same time, uncertainty regarding government and local-government measures and the course of the pandemic continues. - FY2021RestatedAnnual report
「The food service industry also continues to face a challenging operating environment. Requests for people to refrain from going out, shorten operating hours and stop serving alcoholic beverages under the state of emergency reduced opportunities to dine out, while customers avoided eating inside restaurants to prevent infection.」
Opportunities to dine out and operating capacity have continued to decline due to the state of emergency, shortened operating hours and restrictions on serving alcoholic beverages. - FY2022-Q1WorsenedAnnual report
「The Company operated its stores while implementing measures to prevent infection. Although customer numbers had temporarily begun to recover, they declined again as operating hours were shortened in response to the declaration of a state of emergency.」
States that customer numbers, which had temporarily recovered, declined again because operating hours were shortened in response to the declaration of a state of emergency. - FY2021-Q4WorsenedAnnual report
「At the end of the previous fiscal year, the Company assumed that the effects of COVID-19 would continue until around December 2020 and that a gradual recovery would begin around January 2021. However, in light of the declaration of a state of emergency on 7 January 2021 and other developments, the Company changed its assumptions to extend the current conditions until around June 2021 and begin a gradual recovery around July 2021. These assumptions were used in making accounting estimates, including judgments regarding the recoverability of deferred tax assets and impairment testing of fixed assets.」
The assumed period of continued pandemic effects was extended from around December 2020 to around June 2021, and the assumed start of the recovery was changed from around January 2021 to around July 2021. - FY2021-Q3RestatedAnnual report
「Although customer visit frequency at the Company's stores has gradually increased, it has not yet returned to pre-pandemic levels.」
States that customer visit frequency has gradually recovered but has not returned to pre-pandemic levels. - FY2020MaterialisedAnnual report
「From March, customer visit frequency declined, particularly in urban entertainment districts, due to requests for people to refrain from going out,」
The decline in customer visit frequency actually occurred due to COVID-19, and its impact on demand for dining out and operating activities became apparent. - FY2021-Q1First statedAnnual report
「As the COVID-19 pandemic spread, customers went out less frequently and the Company was unable to operate its stores as usual. Following the declaration of a state of emergency, the Company's directly operated stores shortened their hours from 11 April at 53 stores in Tokyo, 11 in Kanagawa Prefecture and 3 in Fukuoka Prefecture, while 1 store in Tokyo was temporarily closed.」
The Company reports lower customer visit frequency, shortened operating hours and temporary closures as actual effects of the spread of COVID-19, and identifies potential impacts on its financial position, operating results and cash flows as a new risk.