Enhancing Store Operations
First written in FY2016-Q3. 9 of 13 entries say "Restated". Latest entry: FY2019.
18 other companies' latest entry also says "Restated".
- FY2019RestatedAnnual report
「We have also adopted "establishing social recognition of the supercenter format" as our medium-term management policy and are pursuing the three growth strategies of "expanding our corporate scale," "enhancing our merchandise offering" and "strengthening store operations."」
The three growth strategies, including strengthening store operating capabilities, continue to be pursued. - FY2019-Q3RestatedAnnual report
「Against this backdrop, we have adopted and are pursuing three growth strategies, namely, “expanding our corporate scale,” “strengthening store operations,” and “enhancing our product offerings,” in order to implement our medium- to long-term management policy of “establishing social recognition of the supercenter format.”」
The three growth strategies, including strengthening store operating capabilities, continue to be pursued. - FY2019-Q2RestatedAnnual report
「Against this backdrop, we have adopted and are pursuing three growth strategies, namely, “expanding our corporate scale,” “strengthening store operations,” and “enhancing our product offerings,” in order to implement our medium- to long-term management policy of “establishing social recognition of the supercenter format.”」
The three growth strategies, including strengthening store operating capabilities, continue to be pursued. - FY2019-Q1RestatedAnnual report
「Against this backdrop, we have adopted and are pursuing three growth strategies, namely, “expanding our corporate scale,” “strengthening store operations,” and “enhancing our product offerings,” in order to implement our medium- to long-term management policy of “establishing social recognition of the supercenter format.”」
The three growth strategies of expanding corporate scale, strengthening store operations and enhancing product capabilities continue to be pursued. - FY2018AdvancedAnnual report
「We believe that strengthening the ability of managers—store managers, deputy store managers and chiefs—to develop personnel is essential to establishing independent operating capabilities at each store. We established 5 teams within the Training and Education Department on 21 September 2016 and will strengthen organizational capabilities by building a personnel-development structure. We will also secure outstanding personnel and assign them to positions suited to their aptitudes and abilities, regardless of whether they are new graduates or mid-career hires.」
The company specifically describes a 5-team personnel-development structure, management training, and the recruitment and appointment of personnel to strengthen store operating capabilities. - FY2018-Q3RestatedAnnual report
「Against this backdrop, we have adopted and are pursuing three growth strategies, namely, “expanding our corporate scale,” “strengthening store operations,” and “enhancing our product offerings,” in order to implement our medium- to long-term management policy of “establishing social recognition of the supercenter format.”」
The three growth strategies, including strengthening store operating capabilities, continue to be pursued. - FY2018-Q2RestatedAnnual report
「Against this backdrop, we have adopted and are pursuing three growth strategies, namely, “expanding our corporate scale,” “strengthening store operations,” and “enhancing our product offerings,” in order to implement our medium- to long-term management policy of “establishing social recognition of the supercenter format.”」
The three growth strategies, including strengthening store operating capabilities, continue to be pursued. - FY2018-Q1RestatedAnnual report
「Against this backdrop, we have adopted and are pursuing three growth strategies, namely, “expanding our corporate scale,” “strengthening store operations,” and “enhancing our product offerings,” in order to implement our medium- to long-term management policy of “establishing social recognition of the supercenter format.”」
The three growth strategies, including strengthening store operating capabilities, continue to be pursued. - FY2017AdvancedAnnual report
「Since the previous fiscal year, we have continued initiatives under 6 themes: customer service, cleanliness, loss prevention, weapons, promotional planning capabilities and merchant capabilities. We also increased the number of personnel responsible for training and development and worked to increase customer traffic by raising the level of customer service, product preparation and merchandising.」
The company continues the 6 operating themes and additionally cites increasing training personnel and improving customer service, product preparation and merchandising. - FY2017-Q3RestatedAnnual report
「We have pursued three growth strategies—expanding corporate scale, strengthening store operations and enhancing product capabilities—in order to implement our mid- to long-term management policy of establishing social recognition of the supercenter format.」
The three growth strategies, including strengthening store operating capabilities, continue to be pursued. - FY2017-Q2RestatedAnnual report
「Against this backdrop, we have adopted and are pursuing three growth strategies, namely, “expanding our corporate scale,” “strengthening store operations,” and “enhancing our product offerings,” in order to implement our medium- to long-term management policy of “establishing social recognition of the supercenter format.”」
The three growth strategies, including strengthening store operating capabilities, continue to be implemented. - FY2016AdvancedAnnual report
「We divided all stores into 5 areas. Each area has an area manager responsible for overall guidance on store operations and a female management-level trainer primarily responsible for training and development in customer service. Each store also has a customer-service trainer and a checkout trainer serving as in-store leaders. We worked to improve customer-service quality and increase the number of store visitors.」
In addition to the existing customer-service trainers, the company divided all stores into 5 areas and assigned area managers, female management-level trainers and cashier trainers. - FY2016-Q3First statedAnnual report
「Under “Enhancing Store Operations,” the key themes were “Customer Service,” “Cleanliness,” “Security,” “Weapons,” “Promotional Planning Capability,” and “Merchant Skills.” In particular, for “Customer Service,” we sought to improve service quality by assigning customer-service trainers to all stores. For “Weapons,” we sought to increase customer traffic by assigning staff in front of the fresh-fish counter to recommend products through direct interaction with customers.」
The company lists its key store-operation priorities and identifies assigning customer-service trainers to all stores and interactive recommendations in the fresh-fish section as specific measures.