Rigorous Quality Control and Higher Service Standards
First written in FY2017-Q1. 23 of 29 entries say "Restated". Latest entry: FY2026.
44 other companies' latest entry also says "Advanced".
- FY2026AdvancedAnnual report
「During the consolidated fiscal year, we made generally planned progress on the following measures to improve store conditions across each format in the restaurant business.」
It states that measures prompted by foreign-object contamination incidents in the previous fiscal year, including securing cleaning time, inspecting and repairing stores, renovating aging stores, reviewing store designs and providing safety and hygiene training, progressed generally as planned. - 2026-05-29AdvancedGeneral Meeting of Shareholders
「During the consolidated fiscal year, we made generally planned progress on the following measures to improve store conditions across each format in the restaurant business.」
異物混入事案後の清掃時間確保、点検・補修、老朽化店舗の計画改装、店舗設計の見直し、安全・衛生教育を継続し、進捗を「概ね計画どおり」と記載している。 - FY2025ReframedAnnual report
「In addition, taking seriously the foreign-object contamination incidents that have occurred since January 2025, we will implement the following measures to improve store conditions, particularly across each format in the restaurant business: (a) securing time for cleaning, including temporary closures late at night; (b) regularly inspecting and repairing cracks, holes and other defects that could allow pests or vermin to enter, as well as systematically renovating aging stores; (c) reviewing store designs to make it difficult for pests and vermin to enter or inhabit the premises and to make cleaning easier; and (d) thoroughly providing employees with safety and hygiene training.」
The quality control and food safety policy has been translated into specific measures following foreign-object contamination incidents, including securing cleaning time, inspecting and repairing stores, renovating aging stores, reviewing store designs and providing thorough training. - FY2025-H1RestatedAnnual report
「The family restaurant chain Cocos is working to improve performance by strengthening its products through the active introduction of promotional menus emphasizing seasonal appeal, pursuing authentic flavors comparable to those of specialty restaurants, and raising service standards so that customers can enjoy satisfying meals.」
The policy of improving customer satisfaction through promotional menus emphasizing seasonal appeal, product taste and quality, and higher service standards continues. - FY2024-Q2RestatedAnnual report
「The family restaurant chain Cocos worked to improve performance by strengthening its products through the active introduction of promotional menus emphasizing seasonal appeal, pursuing authentic flavors comparable to those of specialty restaurants, and raising service standards so that customers could enjoy satisfying meals.」
The policy of improving customer satisfaction through promotional menus emphasizing seasonal appeal, product taste and quality, and higher service standards continues. - FY2023RestatedAnnual report
「Making “checking the safety of ingredients on customers’ behalf” its highest-priority task, the Group Food Safety Assurance Headquarters, which is responsible for food safety, has ensured rigorous food-safety and hygiene activities at the stores and factories of our group and at supplier partners under its guidance.」
The policy of treating ingredient safety as the highest-priority task and ensuring rigorous food-safety and hygiene activities at stores, factories, and suppliers continues. - FY2023-Q3RestatedAnnual report
「The family restaurant chain Cocos worked to improve performance by strengthening its products through the active introduction of promotional menus, pursuing authentic flavors comparable to those of specialty restaurants, and raising service standards so that customers could enjoy satisfying meals.」
The policy of improving customer satisfaction through promotional menus, product quality and taste, and higher service standards continues. - FY2023-Q2RestatedAnnual report
「The family restaurant chain Cocos worked to improve performance by strengthening its products through the active introduction of promotional menus, pursuing authentic flavors comparable to those of specialty restaurants, and raising service standards so that customers could enjoy satisfying meals.」
The established policy of improving customer satisfaction through promotional menus, product quality and taste, and higher service standards continues. - FY2023-Q1RestatedAnnual report
「The family restaurant chain Cocos worked to improve performance by strengthening its products through the active introduction of promotional menus, pursuing authentic flavors comparable to those of specialty restaurants, and raising service standards so that customers could enjoy satisfying meals.」
The established policy of improving customer satisfaction through promotional menus, product quality and taste, and higher service standards continues. - FY2022ReframedAnnual report
「Making “checking the safety of ingredients on customers’ behalf” its highest-priority task, the Group Food Safety Assurance Headquarters, which is responsible for food safety, has ensured rigorous hygiene management at the stores, factories, and suppliers of group companies. The safety of ingredients and raw materials will be further enhanced through hazard analysis and testing by the Central Analysis Center and Microbiology Laboratory, along with strengthened ingredient traceability.」
The established quality-control and service policy has been made more specific through a framework covering ingredient safety as the highest-priority task, hazard analysis, microbiological testing, and stronger traceability. - FY2022-Q3RestatedAnnual report
「For Hama Sushi, the ¥100 sushi chain operated by 株式会社はま寿司, we worked to expand the business through active store openings, introduce promotional menus featuring seasonal ingredients, improve product quality, strengthen store services and sales promotions, and enhance takeout offerings.」
The continued improvement of product quality, strengthening of store services and sales promotions, and enhancement of takeout offerings at Hama Sushi are described. - FY2022-Q2RestatedAnnual report
「For Hama Sushi, the ¥100 sushi chain operated by 株式会社はま寿司, we worked to expand the business through active store openings, introduce promotional menus featuring seasonal ingredients, improve product quality, strengthen store services and sales promotions, and enhance takeout offerings.」
The continuing descriptions of improved product quality and stronger store services are consistent with the established policy of prioritizing safety, quality, and service standards. - FY2022-Q1RestatedAnnual report
「We will continue working to create stores that customers will continue to love and to further strengthen quality control and improve store standards so that customers can enjoy safe, delicious products with confidence.」
The continuing policy of prioritizing rigorous safety and quality control and higher store standards is described in the same terms. - FY2021-Q3RestatedAnnual report
「We will continue working to create stores that customers will continue to love and to further strengthen quality control and improve store standards so that customers can enjoy safe, delicious products with confidence.」
The policy of prioritizing rigorous safety and quality control and higher store standards continues in the same terms as before. - FY2021-Q2RestatedAnnual report
「We will continue working to create stores that customers will continue to love and to further strengthen quality control and improve store standards so that customers can enjoy safe, delicious products with confidence.」
The policy of prioritizing rigorous safety and quality control and higher store standards continues in the same terms as before. - FY2021-Q1RestatedAnnual report
「We will continue working to create stores that customers will continue to love and to further strengthen quality control and improve store standards so that customers can enjoy safe, delicious products with confidence.」
The continuing policy of prioritizing rigorous safety and quality control and higher store standards is described in the same terms. - FY2020RestatedAnnual report
「We will continue working to create stores that customers will continue to love and to further strengthen quality control and improve store standards so that customers can enjoy safe, delicious products with confidence.」
The policy of prioritizing safety, quality control, and higher store standards continues for the full fiscal year. - FY2020-Q3RestatedAnnual report
「We will continue working to create stores that customers will continue to love and to further strengthen quality control and improve store standards so that customers can enjoy safe, delicious products with confidence.」
The continuing policy of prioritizing safety, quality control, and higher store standards is described in the same terms as in the previous quarter. - FY2019-Q3RestatedAnnual report
「We will continue working to create stores that customers will continue to love and to further strengthen quality control and improve store standards so that customers can enjoy safe, delicious products with confidence.」
The policy of prioritizing safety, quality control, and higher store standards continues. The wording “further strengthen quality control” is also retained. - FY2019-Q2RestatedAnnual report
「We will continue working to create stores that customers will continue to love and to further strengthen quality control and improve store standards so that customers can enjoy safe, delicious products with confidence.」
The policy of prioritizing safety, quality control, and higher store standards continues. The wording “further strengthen quality control” is used. - FY2019-Q1RestatedAnnual report
「We will continue working to improve store standards while striving to create stores that customers will continue to love and ensuring that they can enjoy safe, delicious products with confidence.」
The continuing policy of prioritizing higher store standards and rigorous quality control is described in the same terms. - FY2018RestatedAnnual report
「We will continue working to improve store standards while striving to create stores that customers will continue to love and ensuring that they can enjoy safe, delicious products with confidence.」
A continuing policy of prioritizing higher store standards and rigorous quality control is described. - FY2018-Q3RestatedAnnual report
「We will continue working to improve store standards while striving to create stores that customers will continue to love and ensuring that they can enjoy safe, delicious products with confidence.」
The policy of prioritizing higher store standards and rigorous quality control continues to be described. - FY2018-Q2RestatedAnnual report
「We will continue working to improve store standards while striving to create stores that customers will continue to love and ensuring that they can enjoy safe, delicious products with confidence.」
The policy of prioritizing safety, quality control, and higher store standards continues. - FY2018-Q1RestatedAnnual report
「We will continue working to improve store standards while striving to create stores that customers will continue to love and ensuring that they can enjoy safe, delicious products with confidence.」
The policy of prioritizing safety, quality control, and higher store standards continues in the same terms as the previous fiscal year. - FY2017ReframedAnnual report
「Making “checking the safety of ingredients on customers’ behalf” its highest-priority task, the Group Food Safety Initiative Headquarters, which is responsible for the group’s food safety, will pursue food safety by strengthening hygiene management at stores, establishing ingredient traceability, and enhancing ingredient quality inspections.」
The continuing policy on quality control and service standards has been made more specific through a framework that treats ingredient safety as the highest-priority task and identifies hygiene management, traceability, and quality inspections. - FY2017-Q3RestatedAnnual report
「We will continue working to improve store standards while striving to create stores that customers will continue to love and ensuring that they can enjoy safe, delicious products with confidence.」
A policy of continuing to prioritize food safety, quality control, and higher store service standards is described. - FY2017-Q2RestatedAnnual report
「We will continue working to ensure rigorous quality control and higher service standards so that customers can enjoy safe, delicious products with confidence.」
The policy of continuing to prioritize safety, quality control, and service standards is described in the same terms. - FY2017-Q1First statedAnnual report
「We will continue working to ensure rigorous quality control and higher service standards so that customers can enjoy safe, delicious products with confidence.」
The company has stated its policy of continuing to prioritize quality control and service standards to deliver safety, taste, and peace of mind.