Himaraya (7514) · TargetDropped
Becoming a Corporate Group with No. 1 Customer Service in the Industry
First written in FY2017. 1 of 3 entries say "Restated". Latest entry: FY2020.
3entries
4years
0from disclosures
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Same theme, other companies
Establishing industry-leading customer service capabilityA theme 1 companies write about · 0 as a headwind · 1 as a tailwind
No other company in this theme has enough history to compare yet.
Full recordFilings, disclosures and news, newest first
- FY2020DroppedAnnual reportThis filing does not contain the explicit statement previously used regarding the goal of achieving No. 1 customer service capabilities in the industry.
- FY2018RestatedAnnual report
「In our sales activities, we are providing training to improve customer service by sales staff with solid specialized knowledge, with the aim of becoming a corporate group with No. 1 customer service capabilities in the industry that satisfies customers.」
It reiterates the goal of achieving No. 1 customer service capabilities in the industry through training sales staff with specialized knowledge. - FY2017First statedAnnual report
「We will make every effort to satisfy customers through consultative sales by knowledgeable sales staff tailored to their needs, with the aim of becoming a corporate group with No. 1 customer service capabilities in the industry.」
For the first time, the company explicitly stated its goal of achieving No. 1 customer service capabilities in the industry through consultative sales by sales staff with specialized knowledge, tailored to customer needs.