Establishment of online financial planning consultations and remote-work systems
First written in FY2022-Q3. 2 of 4 entries say "Advanced", first in FY2022. Latest entry: FY2023.
The whole theme swung hardest in 2025: 1 of 6 companies on the "Worse" side.
8 other companies' latest entry also says "Restated".
- FY2023RestatedAnnual report
「We also offer “Online FP Consultation,” and are making progress in meeting customer demand for a more convenient way to experience insurance consultations.」
Online FP Consultation has been reaffirmed as an ongoing service addressing customers’ demand for remote consultations. - FY2023-Q1AdvancedAnnual report
「Applications for Premier Online FP Consultation, offered to customers unable to visit a branch, remained firm at 599, up 25.3% from the fourth quarter of the fiscal year ended November 2022.」
Applications for Premier Online FP Consultation increased 25.3% from the previous quarter to 599. - FY2022AdvancedAnnual report
「In addition, to meet the growing demand for remote consultations against the backdrop of the spread of COVID-19, we launched “Online FP Consultation” in May 2020. In the fiscal year ended November 2022, 5,647 cases, or 39.5%, of the 14,292 leads generated through our own channels were for “Online FP Consultation,” indicating progress in meeting customer demand for convenient access to insurance consultations.」
The launch timing of Online FP Consultation and its usage rate of 39.5% of leads generated through our own channels are presented. - FY2022-Q3First statedAnnual report
「As our Online FP Consultation service and telework arrangements, which had been introduced previously, were well established, there was no impact on operations.」
Online consultations and telework are described as specific means of continuing operations even during the spread of infection.