Increasing Revenue per Customer through Project Renewals and Upselling
First written in FY2022. 1 of 3 entries say "Advanced", first in FY2026-H1. Latest entry: 2026-10-15.
1 other company's latest entry also says "Softened".
- 2026-10-15Softenedfinance.yahoo.co.jp
「主力のデザインパートナー事業では顧客社数が過去最高を更新した一方、大型案件の終了・縮小により月額平均顧客単価が前期比3.6%減少し、収益性が低下しました。」
顧客社数は増えたものの、大型案件の終了・縮小によって顧客あたり売上と収益性が弱まった。 - FY2026-H1AdvancedAnnual report
「In addition to the steady continuation and expansion of large projects, the restructuring of the sales organization and implementation of marketing initiatives proved effective, increasing the number of qualified opportunities and resulting in increases in both average monthly revenue per customer and the number of client companies.」
The Company describes how the continuation and expansion of existing large projects, together with the restructuring of the sales organization and marketing initiatives, led to an increase in revenue per customer. - FY2022First statedAnnual report
「The Company will implement measures to strengthen project retention, including having project designers coordinate with sales on contract renewals with existing customers, exploring upselling opportunities, and incorporating the achievement of upselling targets into personnel evaluations, with the aim of increasing revenue per customer.」
The Company recognizes insufficient proposals for continuing projects and stagnation in large-account activity and repeat orders as issues, and for the first time describes a policy of pursuing contract renewals, upselling and incorporation into the evaluation system.