PDCA management of key management indicators
First written in FY2018. 4 of 5 entries say "Advanced", first in FY2019. Latest entry: FY2026.
No other company in this theme has enough history to compare yet.
- FY2026AdvancedAnnual report
「The key management metrics that affect the Group’s operating performance are credit transaction volume, the balance of credit receivables and the ratio of receivables overdue by three months or more for the finance business; warranty transaction volume for the breakdown warranty business; and the number of paying members at automobile dealerships and the number of paying members at automobile repair shops for the automotive mobility services business.」
The Group has consolidated its key KPIs into 6 metrics and continues to manage them through the PDCA cycle, including credit transaction volume of ¥355,390 million, receivables of ¥887,104 million, warranty transaction volume of ¥8,792 million, 4,918 paying dealership members and 1,025 paying repair-shop members. - FY2024AdvancedAnnual report
「The Company believes that continuously monitoring trends in each operating metric and planning and implementing measures through the PDCA cycle to improve those metrics has contributed to expanding Group revenue, reducing costs and improving the quality of receivables.」
The Company continues PDCA management using annual trends in credit transaction volume of ¥303,793 million, credit receivables of ¥632,632 million, breakdown warranty transaction volume of ¥6,883 million, the number of paid members and the number of vehicle service centers in its network. - FY2020AdvancedAnnual report
「The Company believes that continuously monitoring trends in each operating metric and planning and implementing measures through the PDCA cycle to improve those metrics has contributed to expanding Group revenue, reducing costs and improving the quality of receivables.」
The Company discloses full-year trends for metrics including the number of affiliated merchants, transaction volume, receivables balance, delinquent receivables ratio, number of business partners and breakdown warranty transaction volume, thereby specifying the metrics subject to PDCA management. - FY2019AdvancedAnnual report
「The Company believes that continuously monitoring trends in each operating metric and planning and implementing measures through the PDCA cycle to improve those metrics has contributed to expanding Group revenue, reducing costs and improving the quality of receivables.」
For PDCA management, the Company provides full-year data on trends in the number of affiliated merchants, transaction volume, receivables balance, delinquency rate, number of business partners and warranty balance. - FY2018First statedAnnual report
「The Company believes that continuously monitoring trends in each operating metric and planning and implementing measures through the PDCA cycle to improve those metrics has contributed to expanding Group revenue, reducing costs and improving the quality of receivables.」
Describes a management approach that continuously monitors metrics such as the number of affiliated merchants, transaction volume, receivables balance, collection and delinquency rates, and the number of business partners, and manages initiatives through the PDCA cycle.