Contactless business and work practices adapted to the new normal
First written in FY2021-Q2. 12 of 14 entries say "Advanced", first in FY2021. Latest entry: FY2026.
0 other companies' latest entry also says "Advanced".
- FY2026AdvancedAnnual report
「The Company will also pursue the advanced use of systems based on AI and promote a data strategy to fundamentally improve operational efficiency and establish new business models, thereby securing overwhelming competitiveness as a one-of-a-kind platform operator and continuously enhancing corporate value.」
It is giving concrete form to its DX strategy by linking it with AI utilization, a data strategy and platform development to improve operational efficiency and create new business models. - FY2024AdvancedAnnual report
「The Company believes it is important to promote the digitization of transaction processes and operations and move to safe and highly efficient methods, while improving back-office efficiency in each business. It also believes that promoting DX is important to improve profitability and strengthen competitiveness by establishing new business models.」
The DX strategy continues as a medium-term issue, focusing on moving transaction processes and back-office operations online and systematizing business processes. - FY2024-Q3AdvancedAnnual report
「In the finance business, the Company promoted sales activities for membership services and improved back-office efficiency by introducing AI screening, resulting in credit transaction volume exceeding the previous year. Efficiency in collecting delinquent receivables through increased staffing and the introduction of system tools accompanying DX initiatives, along with the continued strengthening of collection operations through collaboration with consolidated subsidiary 中央債権回収株式会社, also contributed. Operating revenue was ¥12,848 million, up 15.8% year on year.」
It advanced membership services, AI screening, increased staffing, the introduction of DX systems and collaboration with 中央債権回収株式会社, resulting in credit transaction volume exceeding the previous year and finance business operating revenue of ¥12,848 million. - FY2024-Q2AdvancedAnnual report
「In the finance business, the Company promoted sales activities for membership services and improved back-office efficiency by introducing AI screening, resulting in credit transaction volume exceeding the previous year. Efficiency in collecting delinquent receivables through increased staffing and the introduction of system tools accompanying DX initiatives, along with the continued strengthening of collection operations through collaboration with consolidated subsidiary 中央債権回収株式会社, also contributed. Operating revenue was ¥8,420 million, up 15.6% year on year. Segment profit was ¥2,136 million, down 29.3% year on year, partly due to the impact of one-time gains at an associate in Thailand and other entities.」
It advanced membership services, AI screening, increased staffing, DX systems and collaboration with 中央債権回収株式会社, resulting in credit transaction volume exceeding the previous year. Finance business operating revenue was ¥8,420 million, while segment profit was ¥2,136 million. - FY2024-Q1AdvancedAnnual report
「In the finance business, the Company promoted sales activities for membership services and improved sales efficiency by making contracts paperless, resulting in credit transaction volume exceeding the previous year. Efficiency in collecting delinquent receivables through organizational strengthening and the introduction of system tools accompanying DX initiatives, along with the steady progress of collection operations by consolidated subsidiary 中央債権回収株式会社, also contributed. Operating revenue was ¥4,032 million, up 15.7% year on year, and segment profit was ¥1,041 million, up 12.7% year on year.」
Through membership services, paperless contracts, organizational strengthening, the introduction of DX systems and the operations of 中央債権回収株式会社, finance business operating revenue was ¥4,032 million and segment profit was ¥1,041 million. - FY2023-Q3AdvancedAnnual report
「In the finance business, the Company improved sales efficiency by making contracts paperless and promoted sales activities for membership services, resulting in credit transaction volume exceeding the levels of the previous and the year before previous fiscal years. Efficiency in collecting delinquent receivables through organizational restructuring and the introduction of system tools accompanying DX initiatives, along with the steady progress of collection operations by consolidated subsidiary 中央債権回収株式会社, also contributed. Operating revenue was ¥11,097 million, up 14.2% year on year, and segment profit was ¥3,947 million, up 63.2% year on year.」
It advanced paperless contracts, promotion of sales for membership services, organizational restructuring and the introduction of DX systems, resulting in credit transaction volume exceeding the levels of the previous and the year before previous fiscal years, finance business operating revenue of ¥11,097 million, and segment profit of ¥3,947 million. - FY2023-Q2AdvancedAnnual report
「In the finance business, the Company improved sales efficiency by making contracts paperless and promoted sales activities for membership services, resulting in credit transaction volume exceeding the levels of the previous and the year before previous fiscal years. Efficiency in collecting delinquent receivables through organizational restructuring and the introduction of system tools accompanying DX initiatives, along with the steady progress of collection operations by consolidated subsidiary 中央債権回収株式会社, also contributed. Operating revenue was ¥7,282 million, up 12.8% year on year, and segment profit was ¥3,020 million, up 78.9% year on year.」
It advanced paperless contracts, promotion of sales for membership services, organizational restructuring and the introduction of DX systems, resulting in credit transaction volume exceeding the levels of the previous and the year before previous fiscal years, finance business operating revenue of ¥7,282 million, and segment profit of ¥3,020 million. - FY2023-Q1AdvancedAnnual report
「In the finance business, the Company improved sales efficiency by making contracts paperless and promoted sales activities for membership services, resulting in credit transaction volume exceeding the levels of the previous and the year before previous fiscal years. Efficiency in collecting delinquent receivables through organizational restructuring and the introduction of system tools accompanying DX initiatives, along with the steady progress of collection operations by consolidated subsidiary 中央債権回収株式会社, also contributed. Operating revenue was ¥3,477 million, up 11.3% year on year, and segment profit was ¥791 million, up 21.9% year on year.」
It advanced paperless contracts, promotion of sales for membership services, organizational restructuring and the introduction of DX systems, resulting in credit transaction volume exceeding the levels of the previous and the year before previous fiscal years, operating revenue of ¥3,477 million, and segment profit of ¥791 million. - FY2022-Q3AdvancedAnnual report
「In the finance business, the Company improved sales efficiency by making contracts paperless and promoted sales activities for membership services, resulting in credit transaction volume exceeding the levels of the previous and the year before previous fiscal years. Efficiency in collecting delinquent receivables through organizational restructuring and the introduction of system tools accompanying DX initiatives, along with the steady progress of collection operations by consolidated subsidiary 中央債権回収株式会社, also contributed. Operating revenue was ¥9,997 million, up 14.1% year on year, and segment profit was ¥2,283 million.」
Through paperless contracts, promotion of sales for membership services, organizational restructuring and the introduction of DX systems, credit transaction volume exceeded the levels of the previous and the year before previous fiscal years, operating revenue was ¥9,997 million, and segment profit was ¥2,283 million. - FY2022-Q2AdvancedAnnual report
「In the finance business, the Company improved sales efficiency by making contracts paperless and promoted sales activities for membership services, resulting in credit transaction volume exceeding the levels of the previous and the year before previous fiscal years. Efficiency in collecting delinquent receivables through organizational restructuring and the introduction of system tools accompanying DX initiatives, along with the steady progress of collection operations by consolidated subsidiary 中央債権回収株式会社, also contributed. Operating revenue was ¥6,626 million, up 13.0% year on year, and segment profit was ¥1,533 million.」
It improved sales efficiency and the collection of delinquent receivables through paperless contracts, the introduction of system tools accompanying DX, and organizational restructuring. Credit transaction volume exceeded the levels of the previous and the year before previous fiscal years, operating revenue was ¥6,626 million, and segment profit was ¥1,533 million. - FY2022-Q1AdvancedAnnual report
「In the finance business, the Company improved sales efficiency by making contracts paperless under its DX Strategy, resulting in credit transaction volume exceeding the levels of the previous and the year before previous fiscal years. Efficiency in collecting delinquent receivables through the introduction of an auto-dialer system, along with the steady progress of collection operations by consolidated subsidiary 中央債権回収株式会社, also contributed. Operating revenue was ¥3,203 million, up 12.2% year on year, and segment profit was ¥657 million.」
It made contracts paperless and introduced an auto-dialer system under its DX Strategy, resulting in credit transaction volume exceeding the levels of the previous and the year before previous fiscal years, finance business operating revenue of ¥3,203 million, and segment profit of ¥657 million. - FY2021AdvancedAnnual report
「Going forward, the Company believes it is important to continue existing sales activities while implementing infection-control measures, and to move transaction processes and operations online using safe and highly efficient methods. It also believes that promoting DX, in addition to moving operations online, is important to establish new business models and strengthen competitiveness. Under the previously formulated DX Strategy, management is responsible for DX, and a specialist team has been established to pursue initiatives across businesses and functions.」
It has given concrete form to its response to contactless sales and work styles through online transaction processes, a DX strategy led by management, and cross-business and cross-functional initiatives by a specialist team. - FY2021-Q3RestatedAnnual report
「The Company will work to digitally transform its operating environment for the era of living with COVID-19.」
It presents the digital transformation of the operating environment as an ongoing initiative to adapt to new ways of working during the pandemic. - FY2021-Q2First statedAnnual report
「The Company resumed sales activities that had been suspended and is working to establish contactless businesses, including digitizing and eliminating paper from operations, while pursuing new ways of working adapted to the new normal, introducing flextime and using satellite offices.」
As measures to resume sales activities and adapt to new ways of working during the pandemic, it has for the first time collectively disclosed digitization, paperless operations, contactless business, flextime and satellite offices as specific initiatives.