Improving Reliability and Efficiency through Centralized, Systematized Administrative Processing
First written in FY2016. 4 of 7 entries say "Advanced", first in FY2019. Latest entry: FY2026.
The whole theme swung hardest in 2026: 3 of 24 companies on the "Worse" side.
10 other companies' latest entry also says "Restated".
- FY2026RestatedAnnual report
「To maintain the accuracy and reliability of administrative operations, we are working to ensure accurate processing in accordance with applicable rules and regulations, and to centralize and systematize administrative processing.」
The policy of ensuring accurate and reliable, efficient administrative processing through accuracy, centralization and systematization remains in place. - FY2025AdvancedAnnual report
「For residential mortgages and business loans, we have introduced an electronic contract service that completes the contract process through electronic signatures on PDF files instead of entries and seals on paper contracts. Customers can complete the procedures on their computers or smartphones, and can review the contract terms and provide electronic signatures outside business hours. Advancing paperless operations has substantially improved productivity.」
The systematization and paperless conversion of administrative processing expanded to the introduction of electronic contract services for residential mortgages and business loans. - FY2023AdvancedAnnual report
「By automatically linking information entered on branch tablets to the bank's internal systems, we have substantially reduced the data entry and checking previously performed by bank employees. At the same time, advancing paperless operations has substantially improved productivity.」
The systematization and standardization of administrative processing progressed to reducing data entry and checking through automatic linkage from branch tablets and the move to paperless operations. - FY2020AdvancedAnnual report
「In addition to integrating the cash card issuance operations previously conducted separately by the two banks, we are using tablets to standardize and harmonize administrative procedures and systems for inheritance procedures and for receiving passbooks, cash and other items from customers. We will further expand the use of tablets to reduce the burden of customer input and improve convenience, including in over-the-counter insurance sales and the digitization of forms at branches.」
The systematization and standardization of administrative processing expanded to cash card issuance, inheritance procedures, over-the-counter insurance sales and the digitization of forms. - FY2019AdvancedAnnual report
「To maximize the synergies from the management integration, we continue to standardize and harmonize administrative operations and systems. To improve customer convenience and administrative efficiency, we jointly considered a function that restores malfunctioning magnetic strips on cash cards at ATMs, and launched it first at Kagoshima Bank in March 2019.」
Centralized and systematized administrative processing took concrete form through the initial launch of a card magnetic-strip restoration function and the standardization of international remittance and expense systems. - FY2017RestatedAnnual report
「To maintain the accuracy and reliability of administrative operations, our group is working to ensure accurate processing in accordance with applicable rules and regulations, and to centralize and systematize administrative processing.」
The company again states its policy of ensuring accurate and reliable administrative processing through accurate processing, centralization and systematization. - FY2016First statedAnnual report
「To maintain the accuracy and reliability of administrative operations, our group is working to ensure accurate processing in accordance with applicable rules and regulations, and to centralize and systematize administrative processing.」
Accurate processing, centralization and systematization are cited as measures for managing the risks of administrative incidents, fraud and other misconduct.