Risk of damages claims arising from customer disputes and litigation
First written in FY2017. 2 of 6 entries say "Restated". Latest entry: FY2022.
The whole theme swung hardest in 2025: 12 of 70 companies on the "Worse" side.
1 other company's latest entry also says "Advanced".
- FY2022AdvancedAnnual report
「We have established a dedicated contact point for complaints and consultations and endeavour to monitor calls to deter and detect legal violations at an early stage. We believe that this risk is unlikely to arise. As of the end of the fiscal year, there are no lawsuits or other legal proceedings that may affect our operating results or financial position.」
In response to the risk of customer disputes and damages claims, the company describes a dedicated contact point for complaints and consultations and call monitoring as specific measures, and states that there are no significant lawsuits or other proceedings. - FY2021MitigatedAnnual report
「As of the end of the fiscal year, there are no lawsuits or other legal proceedings that may affect our operating results or financial position.」
While describing the general risk of litigation and other proceedings arising from customer disputes and legal violations, the company states that there are no significant lawsuits or other proceedings as of the fiscal year-end. - FY2020MitigatedAnnual report
「As of the filing date of this document, there are no lawsuits or other legal proceedings that may affect our operating results or financial position.」
While describing the risk of litigation and other proceedings arising from customer disputes and legal violations, the company states that, as of the filing date, there are no lawsuits or other proceedings affecting operating results or financial position. - FY2019RestatedAnnual report
「We adopt a customer-oriented sales approach, place importance on compliance, and endeavour to prevent disputes with customers. However, if a problem arises for any reason, we may become subject to litigation or other legal proceedings.」
The general risk that customer disputes may lead to litigation and damages claims is restated. - FY2018RestatedAnnual report
「We adopt a customer-oriented sales approach, place importance on compliance, and endeavour to prevent disputes with customers. However, if a problem arises for any reason, we may become subject to litigation or other legal proceedings. If the matter develops into litigation or other proceedings and liability for damages or other liability arises, it may affect our operating results and financial position.」
The general risk that customer disputes may lead to litigation and damages claims is restated. - FY2017First statedAnnual report
「We adopt a customer-oriented sales approach, place importance on compliance, and endeavour to prevent disputes with customers. However, if a problem arises for any reason, we may become subject to litigation or other legal proceedings. If the matter develops into litigation or other proceedings and liability for damages or other liability arises, it may affect our operating results and financial position.」
Separate from the specific Nihonkai Construction litigation, the general risk that customer disputes may lead to litigation and damages claims is described.