Declining Community Trust Due to Accidents or Reputational Damage
First written in FY2022. 1 of 2 entries say "Restated". Latest entry: FY2025.
3 other companies' latest entry also says "Restated".
- FY2025RestatedAnnual report
「The Group recognises that its services depend on the trust of not only users and their families but also members of the local communities, and provides employees with guidance and training to instil its management philosophy and deliver high-quality services on a daily basis.」
Reiterates the Group's approach of treating trust among local communities and users as the foundation of its business, while instilling its management philosophy and training employees in service quality. - FY2022First statedAnnual report
「The Group recognises that its services depend on the trust of not only users and their families but also members of the local communities. However, if an incident threatening safety, such as an accident at a nursing care facility or childcare centre, occurs in an industry in which the Group operates and adverse publicity about the Group spreads, its financial results could be affected.」
Positions trust among local residents and users' families as the foundation of the business, and identifies declining users due to industry accidents and adverse publicity as a risk.