Increasing Customer Touchpoints through Products and Services
First written in FY2022-Q3. 1 of 2 entries say "Restated". Latest entry: FY2025.
The whole theme swung hardest in 2020: 4 of 45 companies on the "Worse" side.
21 other companies' latest entry also says "Restated".
- FY2025RestatedAnnual report
「By combining services and products, we increase touchpoints with customers and offer initiatives they can enjoy with us, including an event at which participants must eat 100 of Hakata Gekijo’s specialty iron-pan gyoza, weighing 1.5 kg in total, within 60 minutes; birthday gifts of a number of gyoza equal to the customer’s age; and the option to upgrade a toast drink to a 1-liter serving at the regular price. These are among the benefits available through our unique membership system, Yatai-ya Members.」
Continues to describe events, products and the membership scheme as measures to expand customer touchpoints. - FY2022-Q3First statedAnnual report
「By combining services and products, we increase touchpoints with customers and offer initiatives they can enjoy with us, including an event at which participants must eat 100 of Hakata Gekijo’s specialty iron-pan gyoza, weighing 1.5 kg in total, within 60 minutes; birthday gifts of a number of gyoza equal to the customer’s age; and the option to upgrade a toast drink to a 1-liter serving at the regular price. These are among the benefits available through our unique membership system, Yatai-ya Members.」
Identifies events, the membership scheme and product initiatives as means of expanding customer touchpoints.