Trainer education and service-quality enhancement
First written in FY2019. 5 of 7 entries say "Restated". Latest entry: 2026-02-26.
The whole theme swung hardest in 2024: 1 of 9 companies on the "Worse" side.
7 other companies' latest entry also says "Advanced".
- 2026-02-26AdvancedManagement Planning
「After joining the company following a 4% pass rate, candidates become trainers after completing 3 weeks of classroom instruction and training.」
The company provided specific details on the trainer development program, including the pass rate and training period. - FY2022RestatedAnnual report
「Rather than setting a fixed training period, we educate trainers until they reach the passing standard, with a focus on developing trainers capable of delivering high-quality training.」
The company continues its policy of improving service quality through trainer recruitment and education. - FY2021RestatedAnnual report
「We are strengthening trainer recruitment and education. Specifically, we seek to recruit people who are honest, motivated to improve and have aspirations, and work to secure personnel who can grow with the company.」
The company continues to pursue service-quality maintenance and improvement through trainer recruitment and education. - FY2020RestatedAnnual report
「Rather than setting a fixed training period, we educate trainers until they reach the passing standard, with a focus on developing trainers capable of delivering high-quality training.」
The company describes recruitment and training as means of maintaining service quality and explains that training continues until the passing standard is reached, but discloses no new achievement. - FY2020-Q2RestatedAnnual report
「We operated our stores while thoroughly implementing infection-prevention measures and worked to maintain and improve service quality.」
The company continued to maintain and improve service quality while implementing infection-prevention measures. This is a restatement, with no identifiable quality milestone disclosed. - FY2020-Q1RestatedAnnual report
「We worked to maintain and improve service quality by developing our trainers.」
The company continues to pursue service-quality maintenance and improvement through trainer development. - FY2019First statedAnnual report
「For “24/7Workout,” we will expand our earnings base by improving service quality through stronger trainer education in customer service and technical skills, improving the quality of products such as protein supplements, and upgrading training machines.」
The company plans to expand the earnings base of its existing business through trainer education, product-quality improvements and training-machine upgrades.