Establishing “Tokai Rika, Chosen for Quality”
First written in FY2016. 3 of 8 entries say "Restated". Latest entry: FY2026.
Tokai Rika moved to the "Worse" side of this theme in 2026.
0 other companies' latest entry also says "Reframed".
- FY2026ReframedAnnual report
「As measures, we are conducting quality improvement activities centered on ① ensuring quality to achieve the recall-free target, ② strengthening the foundation supporting quality at 東海理化, and ③ improving customer satisfaction through new businesses. We are promoting initiatives aimed at achieving “stable quality” in 2030 and making 東海理化 “chosen by customers for its quality.” Major incidents: 0」
The wording has changed from “東海理化, a company that customers cannot do without” to “stable quality” and “東海理化, chosen by customers for its quality” in 2030, and the indicator of 0 major incidents is also presented. - FY2024RaisedAnnual report
「As measures, we are conducting quality improvement activities centered on ① ensuring quality to achieve the recall-free target, ② strengthening the foundation supporting quality at 東海理化, and ③ improving customer satisfaction through new businesses. We are promoting initiatives aimed at making 東海理化 a company that customers continue to choose around 2025 and a company that customers cannot do without around 2030.」
In addition to the existing target for around 2025, the company specifies a longer-term and more ambitious goal for around 2030: “東海理化, a company that customers cannot do without.” - FY2022ReframedAnnual report
「As measures, we are conducting quality improvement activities centered on “ensuring quality to achieve the ‘No. 1 in the industry’ target,” “providing customer satisfaction through new businesses,” and “strengthening the foundation supporting ‘quality at 東海理化.’” We are promoting initiatives aimed at making 東海理化 a company that customers continue to choose around 2025.」
The wording has changed from “東海理化, trusted for quality” to “東海理化, a company that customers continue to choose,” linked to three pillars: No. 1 in the industry, new businesses, and the quality foundation. - FY2020RaisedAnnual report
「We are promoting initiatives aimed at making 東海理化 a company trusted for quality by customers ranging from automakers to end users in 2025.」
The existing goal of making 東海理化 a company trusted for quality is supplemented with a 2025 deadline and a defined scope covering customers from automakers to end users. - FY2019RestatedAnnual report
「1. Establishing 東海理化 as a company synonymous with quality that meets customer expectations」
Continues to be listed as the first item under the medium-term management policy and key issues. - FY2018RestatedAnnual report
「1. Establishing 東海理化 as a company synonymous with quality that meets customer expectations」
Continues to be listed as the first item under the medium-term management policy and key issues. - FY2017RestatedAnnual report
「We have continued efforts to “ensure quality across the Group” ... Establishing 東海理化 as a company synonymous with quality that meets customer expectations」
The business overview identifies quality assurance as an ongoing issue, while the medium-term management policy reiterates the existing quality targets. - FY2016First statedAnnual report
「Establishing 東海理化 as a company synonymous with quality that meets customer expectations」
Listed as the first item under the medium-term management policy and key issues.