Preventing Recurrence of Serious Defects and Strengthening the Quality Assurance Framework
First written in FY2016. 7 of 8 entries say "Advanced", first in FY2017. Latest entry: FY2026.
The whole theme swung hardest in 2026: 5 of 47 companies on the "Worse" side.
31 other companies' latest entry also says "Advanced".
- FY2026AdvancedAnnual report
「As measures, we are conducting quality improvement activities centered on ① ensuring quality to achieve the recall-free target, ② strengthening the foundation supporting quality at 東海理化, and ③ improving customer satisfaction through new businesses. We are promoting initiatives aimed at achieving “stable quality” in 2030 and making 東海理化 “chosen by customers for its quality.”」
The company continues its three existing pillars while advancing quality activities linked to its 2030 quality vision. - FY2024AdvancedAnnual report
「As measures, we are conducting quality improvement activities centered on ① ensuring quality to achieve the recall-free target, ② strengthening the foundation supporting quality at 東海理化, and ③ improving customer satisfaction through new businesses. We are promoting initiatives aimed at making 東海理化 a company that customers continue to choose around 2025 and a company that customers cannot do without around 2030.」
Quality improvement activities have been defined around three pillars—achieving the recall-free target, strengthening the quality foundation, and improving customer satisfaction through new businesses—and linked to the target for around 2030. - FY2022AdvancedAnnual report
「As measures, we are conducting quality improvement activities centered on “ensuring quality to achieve the ‘No. 1 in the industry’ target,” “providing customer satisfaction through new businesses,” and “strengthening the foundation supporting ‘quality at 東海理化.’” We are promoting initiatives aimed at making 東海理化 a company that customers continue to choose around 2025.」
The quality assurance measures have been reorganized into three pillars and linked to “No. 1 in the industry,” customer satisfaction through new businesses, and the target for around 2025. - FY2020AdvancedAnnual report
「As measures, we are conducting quality improvement activities centered on “ensuring manufacturing quality,” “ensuring product safety for new products,” and “continuous improvement of business processes by turning failures into ‘treasures.’” We are promoting initiatives aimed at making 東海理化 a company trusted for quality by customers ranging from automakers to end users in 2025.」
The quality assurance measures have been defined around three pillars: manufacturing quality, safety assurance for new products, and business process improvement by learning from failures, and linked to the 2025 target. - FY2019AdvancedAnnual report
「In quality, we have worked across the entire company to ensure quality, including design and evaluation based on operating environments and the global rollout and sharing of manufacturing quality improvement activities.」
In addition to design and evaluation based on operating environments, the company specifies the global rollout and sharing of quality improvement activities, providing further detail on its quality assurance measures. - FY2018AdvancedAnnual report
「In quality and manufacturing, we have worked across the entire company to ensure quality from development through production, including optimizing design and evaluation based on users’ and vehicles’ operating environments and expanding initiatives undertaken in Japan, such as change-point management and abnormal-condition handling, globally.」
The company specifies quality assurance measures from development through production, including optimizing design and evaluation based on operating environments and expanding change-point management and abnormal-condition handling globally. - FY2017AdvancedAnnual report
「In quality and manufacturing, we promoted initiatives including establishing an audit system adapted to globalization and activities focused on managing changes and abnormal conditions. We are working to strengthen the quality assurance system to prevent recurrence of major defects.」
The company states that it advanced the establishment of a global audit system and focused activities for managing changes and abnormal conditions, making its quality assurance measures more concrete. - FY2016First statedAnnual report
「We are working to strengthen the quality assurance system to prevent recurrence of major defects.」
Described as a response to defects and recalls involving past products.