Unexpected quality issues arising from increasingly demanding customer requirements
First written in FY2020. 2 of 3 entries say "Mitigated", first in FY2021. Latest entry: FY2023.
1 other company's latest entry also says "Mitigated".
- FY2023MitigatedAnnual report
「As part of our efforts to prevent such issues from occurring, we are conducting improvement activities based on shared quality objectives with customers and strengthening design reviews at the order-acceptance and mass-production stages. We are also working to strengthen quality control by reviewing inspection items and reinforcing our inspection framework, while seeking to mitigate risks by taking out various types of insurance.」
The company continues to address quality issues by sharing quality objectives, conducting design reviews, strengthening inspection items and systems, and maintaining insurance coverage. - FY2021MitigatedAnnual report
「As part of our efforts to prevent such issues from occurring, we are conducting improvement activities based on shared quality objectives with customers and strengthening design reviews at the order-acceptance and mass-production stages. We are also working to strengthen quality control by reviewing inspection items and reinforcing our inspection framework, while seeking to mitigate risks by taking out various types of insurance.」
In response to the risk of unforeseen quality issues arising from increasingly demanding customer requirements, the company identified shared quality objectives, design reviews, stronger inspection items and systems, and insurance coverage as countermeasures. - FY2020First statedAnnual report
「As customers’ quality requirements and technical standards continue to become more demanding and product-use environments become more diverse, unexpected quality issues may arise during customer use.」
While maintaining a quality-first policy, the company newly specified the risk of quality issues arising from increasingly demanding customer requirements and technical standards and increasingly diverse use environments. It identifies design reviews and stronger inspection items and systems as countermeasures.