Enhancing the Maintenance Framework Through a Customer Database and New System
First written in FY2017. 3 of 5 entries say "Advanced", first in FY2019. Latest entry: FY2026.
2 other companies' latest entry also says "Advanced".
- FY2026AdvancedAnnual report
「Head office Core system ¥95 million Proceeds from the disposal of treasury shares and internal funds February 2025 March 2026 Customer management system ¥100 million February 2026 March 2027」
The company has presented specific investment plans of ¥95 million for the core system and ¥100 million for the customer management system as part of its policy of enhancing the customer database and maintenance systems. - FY2021RestatedAnnual report
「For 51 years, our group has built a maintenance system using its customer database. Going forward, we will enhance this system by introducing new computer systems and other measures, thereby strengthening the foundation for stable revenue.」
The company has reiterated its policy of enhancing the maintenance system using the customer database through the introduction of new computer systems and other measures. - FY2020AdvancedAnnual report
「Software Customer management system and Water Map (OSG water-supply search site) ¥4.569 million」
The company recorded ¥4.569 million in software investment in the customer management system and Water Map, putting into practice its plans to enhance its customer management and water-supply search systems. - FY2019AdvancedAnnual report
「The main items included in the increase for the current fiscal year are as follows. Software Customer management system ¥27.120 million」
In connection with the policy of enhancing the maintenance system using the customer database, ¥27.120 million for the customer management system was recorded as an increase in software during the current fiscal year. - FY2017First statedAnnual report
「For 47 years, the group has built a maintenance system using its customer database. Going forward, it plans to enhance this system through the introduction of new computer systems and other measures, thereby strengthening the foundation for stable revenue.」
The group plans to introduce new computer systems based on its customer database to strengthen its maintenance platform and the foundation for stable revenue.