Improving the Earnings Structure by Expanding Service Capabilities and Offering Value-Added Proposals
First written in FY2016. 2 of 5 entries say "Restated". Latest entry: FY2019.
53 other companies' latest entry also says "Advanced".
- FY2019AdvancedAnnual report
「Deferred revenue increased by ¥52.609 million due to an increase in product maintenance contracts.」
The increase in product maintenance contracts was explicitly identified as a factor behind the increase in deferred revenue, specifically demonstrating the expansion of recurring business through maintenance services. - FY2019-Q1RestatedAnnual report
「Selling, general and administrative expenses were ¥670.946 million, up 17.4% year on year, mainly due to increased research and development expenses related to new blood collection tube preparation systems and higher personnel expenses resulting from the strengthening of the service organization at locations nationwide, and」
The continued strengthening of the service organization at locations nationwide was cited as a factor behind the increase in expenses, but no new headcount or other milestone was indicated. - FY2018AdvancedAnnual report
「The main reason the number of employees increased by 24 from the end of the previous fiscal year was the strengthening of the service organization at locations nationwide.」
The company strengthened its service organization at locations nationwide, increasing the number of employees by 24 from the end of the previous fiscal year. Specific progress in expanding the service organization was indicated. - FY2017RestatedAnnual report
「The company is promoting the consistent use of genuine products by strengthening maintenance and management services and making specification changes when developing new hardware products.」
The company continues initiatives to encourage the use of genuine consumables through stronger maintenance and management services, with the aim of maintaining recurring sales and its earnings structure. - FY2016First statedAnnual report
「The company will strengthen customer support by expanding its service organization and seek to improve customer satisfaction and its earnings structure by proposing new value-added offerings.」
In response to an environment where capital investment is unlikely, the company is using services and value-added proposals as means of improving earnings.