Improving NAS support efficiency with the remote management service “KikiNavi”
First written in FY2020-Q1. 4 of 9 entries say "Restated". Latest entry: FY2025-H1.
No other company in this theme has enough history to compare yet.
- FY2025-H1AdvancedAnnual report
「We implemented a free update to the KikiNavi remote management service that enables batch configuration of roaming support and automatic radio adjustment between wireless LAN access points, as well as remote configuration of NAS devices.」
For KikiNavi, the company implemented a free update supporting batch configuration of roaming assistance and automatic radio adjustment for wireless LAN access points, along with remote NAS configuration, thereby specifically expanding the devices managed and the functions available. - FY2023AdvancedAnnual report
「Expansion of the new KikiNavi Cloud Zero-Touch service, which enables Wi-Fi access points to begin operating without on-site configuration work」
For KikiNavi, the company expanded a cloud-based service that enables Wi-Fi access points to begin operating without on-site configuration work, in addition to the existing integrated management of NAS devices, wireless LAN equipment and smart switches. - FY2023-Q3AdvancedAnnual report
「We focused on expanding sales of high-value-added products and providing services in the enterprise market, including expanding the new KikiNavi Cloud Zero-Touch service, which enables Wi-Fi access points to begin operating without on-site configuration work, and conducting a campaign offering on-site surveys at special prices when networks are installed.」
For KikiNavi, the company describes the expansion of KikiNavi Cloud Zero-Touch, which, in addition to remote management of NAS devices, wireless LAN equipment and smart switches, enables Wi-Fi access points to begin operating without on-site configuration work. - FY2021AdvancedAnnual report
「In addition to the existing enterprise Wi-Fi product AirStation Pro and high-capacity NAS TeraStation, KikiNavi now supports enterprise Giga-capable Layer 2 smart switches. This enables integrated remote management through KikiNavi of NAS devices, wireless LAN access points and smart switches.」
KikiNavi's coverage has expanded from AirStation Pro and TeraStation to enterprise smart switches, advancing integrated management of NAS devices, wireless LAN equipment and switches. - FY2021-Q1RestatedAnnual report
「In the business market, the company focused on promoting the adoption of the business-oriented Wi-Fi products "AirStation Pro" and the high-capacity NAS "TeraStation," both compatible with the remote management service "Kiki Navi," which addresses work-style reform for information systems personnel and labor shortages.」
The company continues to promote adoption of enterprise Wi-Fi products and high-capacity NAS products using KikiNavi. - FY2020RestatedAnnual report
「We provide the KikiNavi remote management service for the enterprise Wi-Fi product AirStation Pro and the high-capacity NAS TeraStation to address reforms in the way information systems staff work and labor shortages, and have worked to improve and streamline support.」
The company continues to provide KikiNavi for AirStation Pro and TeraStation and streamline enterprise support. - FY2020-Q3RestatedAnnual report
「In the enterprise market, the KikiNavi remote management service reduced the support workload for users of the high-capacity NAS TeraStation, which marked its 15th anniversary since launch and exceeded 1 million cumulative units shipped, as well as for companies responsible for its maintenance and administration. The company improved and streamlined support.」
The company continues to streamline support through KikiNavi for TeraStation users and companies responsible for maintenance and administration. - FY2020-Q2RestatedAnnual report
「In the enterprise market, the KikiNavi remote management service reduced the support workload for users of the high-capacity NAS TeraStation, which marked its 15th anniversary since launch and exceeded 1 million cumulative units shipped, as well as for companies responsible for its maintenance and administration. The company improved and streamlined support and worked to expand sales of high-value-added products.」
The group continues to streamline support for enterprise NAS products using TeraStation and KikiNavi and to expand sales of high-value-added products. - FY2020-Q1First statedAnnual report
「The KikiNavi remote management service reduced the support workload for users of the high-capacity NAS TeraStation, which marked its 15th anniversary since launch and exceeded 1 million cumulative units shipped, as well as for companies responsible for its maintenance and administration, thereby improving and streamlining support.」
The company discloses for the first time the use of the KikiNavi remote management service to improve and streamline support for TeraStation users and companies responsible for maintenance and administration, with the aim of reducing their workload.