Risk of Customer Personal Information Leaks
First written in FY2018. 2 of 3 entries say "Mitigated", first in FY2019. Latest entry: FY2025.
The whole theme swung hardest in 2026: 13 of 74 companies on the "Worse" side.
- FY2025MitigatedAnnual report
「As part of these efforts, in May 2019 we obtained PrivacyMark certification from the Japan Institute for Promotion of Digital Economy and Community (JIPDEC), and have continued to renew it ever since.」
In addition to systems such as personal information protection rules, the company discloses the continued renewal of its PrivacyMark certification. - FY2019MitigatedAnnual report
「We regard the management of this personal information as an important responsibility for the group. To enable customers to use our services safely and comfortably, we established a Privacy Policy and Personal Information Protection Regulations concerning customer privacy and its protection, and developed a system for implementing appropriate safeguards. As a result, in May 2019 we received PrivacyMark certification from the Japan Institute for Promotion of Digital Economy and Community (JIPDEC).」
In addition to establishing systems such as personal information protection rules, the company obtained PrivacyMark certification in May 2019. - FY2018First statedAnnual report
「If this information is leaked externally for any reason, resulting in a decline in the Group's creditworthiness, the Group's business and performance may be affected.」
The impact on creditworthiness and performance if customers' personal information, including their names and contact details, is leaked externally is described.