Store Operations through Four Models Combining Direct Operation, Franchising, Direct Control, and Outsourcing
First written in FY2019. 10 of 11 entries say "Advanced", first in FY2020. Latest entry: FY2026.
10 other companies' latest entry also says "Advanced".
- FY2026AdvancedAnnual report
「① Company-owned and directly operated stores: The Group establishes and operates the stores. (Domestic: 495 / Overseas: 155) ② Company-owned and outsourced stores: The Group establishes the stores and outsources their operation. (Domestic: 84 / Overseas: —) ③ Franchise and directly operated stores: The franchisee establishes the stores and the Group operates them under an outsourcing agreement. (Domestic: 18 / Overseas: —) ④ Franchise and outsourced stores: The franchisee establishes the stores and their operation is outsourced. (Domestic: 11 / Overseas: —)」
The 4-category store operating structure was updated. Company-operated/directly managed stores numbered 495 in Japan and 155 overseas, while outsourced stores comprised 84 company-operated stores and 11 franchise stores. - FY2025AdvancedAnnual report
「① Company-operated/directly managed stores (Japan: 464 / overseas: 139) ② Company-operated/outsourced stores (Japan: 85 / overseas: –) ③ Franchise/directly managed stores (Japan: 18 / overseas: –) ④ Franchise/outsourced stores (Japan: 13 / overseas: –)」
The 4-category store operating structure was updated. Company-operated/directly managed stores numbered 464 in Japan and 139 overseas, while company-operated/outsourced stores numbered 85 in Japan. - FY2024AdvancedAnnual report
「① Company-operated/directly managed stores: The Group establishes and operates the stores. (Japan: 434 / overseas: 128) ② Company-operated/outsourced stores: The Group establishes the stores and outsources their operation. (Japan: 92 / overseas: –) ③ Franchise/directly managed stores: Under a franchise agreement with the Group, the franchisee establishes the stores and is contracted by the Group to operate them. (Japan: 19 / overseas: –) ④ Franchise/outsourced stores: Under a franchise agreement with the Group, the franchisee establishes the stores and outsources their operation. (Japan: 13 / overseas: –)」
The period-end store counts for the 4 operating categories were updated. Company-operated/directly managed stores numbered 434 in Japan and 128 overseas, while company-operated/outsourced stores numbered 92 in Japan. Changes in the operating structure, including the transition from outsourced to directly managed operations, continued. - FY2023AdvancedAnnual report
「① Company-operated/directly managed stores: The Group establishes and operates the stores. (Japan: 435 / overseas: 126) ② Company-operated/outsourced stores: The Group establishes the stores and outsources their operation. (Japan: 99 / overseas: –) ③ Franchise/directly managed stores: Under a franchise agreement with the Group, the franchisee establishes the stores and is contracted by the Group to operate them. (Japan: 21 / overseas: –) ④ Franchise/outsourced stores: Under a franchise agreement with the Group, the franchisee establishes the stores and outsources their operation. (Japan: 15 / overseas: –)」
The number of stores in the 4 categories combining company-operated and franchise stores with directly managed and outsourced operations was updated. Company-operated/directly managed stores numbered 435 in Japan and 126 overseas, while company-operated/outsourced stores numbered 99 in Japan. - FY2023-Q3AdvancedAnnual report
「By agreement with its outsourced business partners, the Group changed 33 outsourced stores to direct operation and hired the employees of the outsourced business partners at those stores.」
The Group switched 33 outsourced stores to direct management and hired the employees itself. The transition from outsourced to directly managed operations progressed from the 30 stores previously reported. - FY2023-Q2AdvancedAnnual report
「By agreement with its outsourced business partners, the Group changed 30 outsourced stores to direct operation and hired the employees of the outsourced business partners at those stores.」
Of the 4 store operating categories, 30 outsourced stores were switched to direct management, and employees were hired. - FY2023-Q1AdvancedAnnual report
「Increase in stylists resulting from the conversion of outsourced stores to direct operation」
The transition of outsourced stores to direct management progressed, and the associated increase in stylists was identified as a factor behind higher personnel expenses. - FY2022AdvancedAnnual report
「① Company-operated/directly managed stores (Japan: 412 / overseas: 129) ② Company-operated/outsourced stores (Japan: 122 / overseas: –) ③ Franchise/directly managed stores (Japan: 22 / overseas: –) ④ Franchise/outsourced stores (Japan: 29 / overseas: –)」
The number of stores in the 4 categories combining company-operated and franchise stores with directly managed and outsourced operations was updated. Company-operated/directly managed stores numbered 412 in Japan and 129 overseas, while franchise/directly managed stores numbered 22 in Japan. - FY2021AdvancedAnnual report
「① Company-operated/directly managed stores: The Group establishes and operates the stores. (Japan: 394 / overseas: 135) ② Company-operated/outsourced stores: The Group establishes the stores and outsources their operation. (Japan: 122 / overseas: –) ③ Franchise/directly managed stores: The franchisee establishes the stores, and the Group is contracted to operate them. (Japan: 24 / overseas: –) ④ Franchise/outsourced stores: The franchisee establishes the stores and outsources their operation. (Japan: 33 / overseas: –)」
The period-end store counts were updated for the 4 categories combining company-operated and franchise stores with directly managed and outsourced operations. The disclosure also included 6 franchise stores operated by franchisees that independently hire their employees. - FY2020AdvancedAnnual report
「The Group’s stores are divided into the following 4 types: ① Company-operated/directly managed stores (Japan: 391 / overseas: 133) ② Company-operated/outsourced stores (Japan: 121 / overseas: –) ③ Franchise/directly managed stores (Japan: 29 / overseas: –) ④ Franchise/outsourced stores (Japan: 35 / overseas: –)」
The number of stores in each of the 4 operating categories at the end of the current consolidated fiscal year was disclosed. - FY2019First statedAnnual report
「The Group’s stores are divided into the following 4 types based on combinations of the store formats and operating models described above.」
The store operating structure is organised into 4 types: company-operated/directly managed, company-operated/outsourced, franchise/directly managed and franchise/outsourced.