Securing and Developing Talent to Support Growth
First written in FY2018. 5 of 12 entries say "Advanced", first in FY2024. Latest entry: 2026-07-10.
- 2026-07-10AdvancedEarnings
「In addition to containing costs and SG&A through the previous fiscal year's key theme of “improving profitability across the Company” and improving productivity through the use of AI, staffing increases and training progressed smoothly. As a result, consulting revenue increased, project margins improved and costs were contained, with gross profit growing faster than revenue.」
The Company indicated a link between progress in increasing and training its personnel and the increase in consulting revenue. - FY2026AdvancedAnnual report
「As of the end of February 2026, more than 65% of employees were continuously using AI in their work. Going forward, we will create an environment in which employees can focus on higher-value-added work by improving the efficiency of routine and verification tasks.」
The scope of personnel development and operational enhancement was expanded to include AI use, with more than 65% of employees continuously using AI in their work as of the end of February 2026. - FY2026-H1AdvancedAnnual report
「Consulting grew 9.9%, supported in part by the development of junior consultants.」
The Company explained that the development of junior personnel contributed to 9.9% growth in regular consulting, indicating that progress in personnel development is reflected in service performance. - FY2025AdvancedAnnual report
「Through this training environment, the retention rate of consultant staff hired since the post-COVID period (from March 2021) has been 100%, and the composition of the consultant workforce, which had been clearly polarised between junior and veteran employees, has also begun to change.」
The results of consultant training and development support included a 100% retention rate among staff hired since March 2021 and a change in workforce composition. - FY2024AdvancedAnnual report
「To ensure that securing and developing the above personnel does not become a bottleneck to growth, we have begun strengthening recruitment. Going forward, we will continue to monitor trends in customer needs and work to secure and appropriately allocate personnel suited to those needs, as well as enhance training and OJT opportunities that promote early development.」
The existing policy on securing and developing personnel was made more concrete through the start of strengthened recruitment, appropriate allocation, and enhanced training and OJT. - FY2024-Q3Increase in headcount emerges as a cost driverAnnual report
「Cost of sales increased due to higher labor costs associated with increased headcount and salary increases, expanded IT-related investment, and higher monitor compensation.」
After delays caused by the labour shortage were noted in the previous quarter, the third quarter identified the increase in headcount as a factor behind higher labour costs. No hiring or training completion date or headcount was disclosed. - FY2024-Q2WorsenedAnnual report
「In production operations, in anticipation of growth in customer-referral and survey-based services, we worked to hire and train personnel and expand office facilities to ensure stable service delivery, although these efforts were slightly delayed by the labour shortage.」
Hiring and training and facility expansion proceeded to ensure stable service delivery, but the labour shortage caused slight delays. - FY2024-Q1RestatedAnnual report
「On the production side, in anticipation of growth in referral and research-based services, we have worked to recruit and train personnel to ensure stable service delivery. We also expanded our office facilities during the second quarter and will continue preparing a fully equipped production system.」
The policy is to hire and train personnel in response to the expected expansion of customer-referral and survey-based services. - FY2021RestatedAnnual report
「Accordingly, to ensure that securing and developing the above personnel does not become a bottleneck to growth, we will monitor trends in customer needs and work to secure and appropriately allocate personnel suited to those needs, as well as expand OJT opportunities that can support early development.」
The policy of supporting growth by securing and developing personnel in consulting, production management, systems development and statistical analysis, and allocating them appropriately and providing OJT, remains in place. - FY2020Expansion of the scope of personnel coveredAnnual report
「Depending on circumstances, securing and developing personnel to manage report production in line with MSR growth, personnel to support our internally developed systems that underpin service delivery, and personnel responsible for advanced statistical analysis of survey data may also become issues.」
In addition to consulting and production management personnel, the scope of personnel to be secured and developed was specified to include personnel for internally developed systems and statistical analysis. - FY2019RestatedAnnual report
「To ensure that securing and developing personnel involved in consulting and production management does not become a bottleneck to growth, we will monitor trends in customer needs and work to secure and appropriately allocate personnel suited to those needs, as well as expand on-the-job training opportunities that can support early development.」
The policy of supporting growth by securing consulting and production management personnel, allocating them appropriately and expanding OJT opportunities remains in place. - FY2018First statedAnnual report
「To ensure that securing and developing personnel involved in consulting and production management does not become a bottleneck to growth, we will monitor trends in customer needs and work to secure and appropriately allocate personnel suited to those needs, as well as expand on-the-job training opportunities that can support early development.」
MSR is securing and developing consulting and production management personnel through appropriate allocation and expanded OJT opportunities.