Expanding our regionally focused sales and after-sales service network

「We held regional meetings of the nationwide KVK Association, comprising the company's distributors and authorized dealers, in the Kansai, Tohoku and Kanto regions, deepening our relationships with business partners. This fiscal year, we held a meeting in western Japan in May and plan to hold one in Hokkaido in the autumn. We will further deepen our relationships with customers, strengthen cooperation with the plumbing and equipment sales channel and work to increase sales.」

「In addition, we held regional meetings of the nationwide KVK Association, comprising the company's distributors and authorized dealers, in the Kansai region in May and the Tohoku region in July. By deepening relationships with business partners and strengthening cooperation with the plumbing and equipment sales channel, we contributed to higher sales.」

「In addition, last November we held a general meeting of the nationwide KVK Association, comprising the company's distributors and authorized dealers, attended by approximately 300 companies and 400 people. We deepened our relationships with business partners and worked to strengthen cooperation with the plumbing and equipment sales channel. We will apply these relationships to future sales activities.」

「We will work to understand these needs through attentive, community-based sales activities and closer communication with customers, and continue to provide products and services that customers will consistently choose.」

「As a measure to prevent the spread of infection following the declaration of a state of emergency for the novel coronavirus disease, the company has refrained from conducting sales visits to customers,」

「Understanding and gathering customer needs through stronger upstream sales activities, such as sales to plumbing contractors and developers, and detailed, regionally focused sales activities.」

「In domestic sales, we frequently visit customers, gather their needs and actively make product proposals.」

「In sales, we frequently visit customers, gather their needs and apply them to product development.」

「In sales, we held a large-scale general meeting of the nationwide KVK Association, comprising the company's distributors and authorized dealers, in November, with approximately 400 companies and 500 people attending, and worked to strengthen cooperation with the plumbing and equipment sales channel.」

「In sales, following the establishment of the Tsukuba satellite office in July, we reviewed the allocation of our sales bases. In October, we relocated the North Kanto Sales Office and renamed it the Utsunomiya Sales Office. With a nationwide network of 4 branches, 17 sales offices and 6 satellite offices, we will pursue more regionally focused sales activities, gather customer needs and apply them to product development.」

「In July this year, we established a satellite office in Tsukuba, Ibaraki Prefecture, bringing our nationwide network to 4 branches, 17 sales offices and 6 satellite offices.」

「We have developed a nationwide network of 4 branches, 17 sales offices and 5 satellite offices. However, there are still areas where our sales activities do not sufficiently reach customers. In fiscal 2018, we plan to establish a satellite office in Tsukuba, Ibaraki Prefecture.」

「In sales, we established the Tama Sales Office last October. With a network of 4 branches, 17 sales offices and 5 satellite offices, we are working to resolve customer issues and create value through detailed, customer-focused sales activities.」

「From October, we separated the Tama area from the West Kanto sales office and established it as the new Tama sales office, while renaming the West Kanto sales office the Yokohama sales office. With an organization comprising 4 branches, 17 sales offices and 5 branch offices, we will actively pursue detailed, attentive sales activities centered on customers.」

「In sales, aiming to provide detailed, attentive service, we upgraded the Chiba branch office to a sales office in April, strengthening our sales organization to 4 branches, 16 sales offices and 5 branch offices, and worked to solve customer problems.」

「In sales, with an organization comprising 4 branches, 15 sales offices and 6 branch offices, we actively pursued detailed, attentive sales activities, listened closely to customers’ direct feedback and worked to solve their problems and create value.」

「In sales, we actively pursued detailed, attentive sales activities, mainly in regions that had not yet been fully developed, listened closely to customers’ direct feedback and worked to solve their problems and create value.」

「In April, we established the Kobe branch office and strengthened our domestic sales network to 4 branches, 15 sales offices and 6 branch offices.」

「In April, we established the Kobe branch office and strengthened our domestic sales network to 4 branches, 15 sales offices and 6 branch offices.」

「To expand points of contact with customers, we established the Keiji branch office last April, upgraded the Kagoshima branch office to a sales office in July, established the Shizuoka branch office in October and the Chiba branch office in January this year. We expanded our sales organization to 4 branches, 15 sales offices and 5 branch offices, and promoted more regionally focused sales activities in both sales and after-sales service.」