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Other Disclosures6200Insource Co.,Ltd.Information and Communications, Services and Others

Turning advanced communication skills into “repeatable skills”: Free seminar for customer service professionals, co-hosted with CAC identity on 27 May

インソース will hold a free online seminar for customer-facing businesses jointly with CAC identity on 27 May. The seminar will cover communication skills in the generative AI era and customer-service training using AI that analyzes emotions and facial expressions.

Worth reading
54Recurring
0–100. This measures how worthwhile something is to read, not how good or bad the company is.
Direction
Neutral
Direction inferred from the company’s description.
Scale
10654
People (number receiving generative AI training from October 2024 to September 2025)
Wording
Definitive
How definitive the wording is.

Announced details

Communication skills in the AI era: How to develop skills that cannot be replaced by AI. New-era conversational techniques guided by real-world interaction and apps
Applicable field (uses covered by this announcement)
RetailFood serviceServicesImproving customer-service quality and customer supportTalent Development and Training
Launch date27 May 2026 (scheduled; seminar date). Archived content is scheduled to be available on 28 May 2026.
What the company reported numerically
Usage history

Generative AI training provided to 10,654 people annually (October 2024 to September 2025)

Relationship between the counterparty and the company
Insource Co.,Ltd.6200
Relationship with the Company

The companies will jointly hold this seminar. No capital or personnel relationship is disclosed.

CounterpartyCAC identity Inc.

Head office: 24-1 Nihombashi-Hakozaki-cho, Chuo-ku, Tokyo; established: July 2025; representative: President and Representative Director Nakanishi Eisuke (中西 英介). Provides training apps using emotion-analysis AI.

Offering price

Free

The company does not address Contract Value / Impact on Business Performance.

Announced details
ItemDetails
Names of Products / Services CoveredCommunication skills in the AI era: How to develop skills that cannot be replaced by AI. New-era conversational techniques guided by real-world interaction and apps
CounterpartyCAC identity Inc.
Counterparty overviewHead office: 24-1 Nihombashi-Hakozaki-cho, Chuo-ku, Tokyo; established: July 2025; representative: President and Representative Director Nakanishi Eisuke (中西 英介). Provides training apps using emotion-analysis AI.
Relationship with the CompanyThe companies will jointly hold this seminar. No capital or personnel relationship is disclosed.
Offering priceFree
Launch date27 May 2026 (scheduled; seminar date). Archived content is scheduled to be available on 28 May 2026.
Applicable areaRetail, Food service, Services, Improving customer-service quality and customer support, Talent Development and Training
Usage historyGenerative AI training provided to 10,654 people annually (October 2024 to September 2025)
Items this document does not state (10)
Contract ValueContract DateAward/certification nameAwarding / certifying bodyRegistration number and expiry dateLocationLocation scaleQuantitative EffectsImpact on Business PerformanceSource

These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.

The reasons the company gives

The company's own explanation, not something inferred from the numbers.

As AI-driven automation and efficiency gains advance, the value of human communication is increasing. At customer-service sites, however, instruction remains dependent on individuals’ intuition and experience.

How to read this page

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Corrections happenIf the company reissues this disclosure, the page is rebuilt from the corrected version and the revision number moves up.
Turning advanced communication skills into “repeatable skills”: Free seminar for customer service professionals, co-hosted with CAC identity on 27 May | Insource Co.,Ltd. (6200) timely disclosure | Komori