Expanding Proposal and Aftermarket Businesses through DX and Service Transformation
First written in FY2022. 4 of 8 entries say "Advanced", first in FY2023. Latest entry: 2026-08-06.
26 other companies' latest entry also says "Restated".
- 2026-08-06RestatedEarnings
「⑤ Transformation from product sales to product-and-service sales」
The policy of shifting to a lifecycle business was reiterated as one of the six strategic directions of Medium-Term Management Plan 2030. - FY2026ReframedAnnual report
「From selling products to selling products plus services Leveraging our group’s strength in direct sales and direct service, we will offer more than products, including solutions to processing challenges using AI proposal tools, uptime assurance through operational monitoring and predictive maintenance, and smart-factory proposals that address operational challenges across entire factories.」
The service reform encompassing the existing V-factory, IoT Support and AGIC has been redefined as a transition to a lifecycle business combining AI proposals, uptime assurance and smart factories. - FY2025AdvancedAnnual report
「By bringing to market during fiscal 2025 new high-output fibre-laser machines aimed at customers seeking DX and advanced automation, as well as new products for overseas markets that achieve automation and digitalisation while keeping prices down, we will improve profitability alongside volume growth.」
The company has set out specific plans to launch, during fiscal 2025, new high-output fibre-laser products and overseas products for automation and digitalisation as part of its DX and service reform. - FY2024AdvancedAnnual report
「In strengthening after-sales services, the company has focused on promoting V-factory, which supports the visualisation of machine operation at customers’ factories. As a result, the number of registered connected companies has increased, and the number of companies adopting the paid IoT-based maintenance service IoT Support is also growing steadily. Revenue growth is therefore expected in the services business, which has higher profitability than the other businesses. In addition, as sales activities leveraging the customer-attraction facility Amada Global Innovation Center (AGIC), which opened in February 2023, progress, further cost reductions are expected from improved sales efficiency, together with the benefits of higher order-unit prices.」
The expansion in use of V-factory and IoT Support, and progress in sales activities leveraging AGIC, are cited as achievements and benefits of DX and service reform. - FY2023AdvancedAnnual report
「Expanding business areas and promoting efficient proposal activities by leveraging the customer-attraction facility Amada Global Innovation Center (AGIC)」
Amada Global Innovation Center was opened in February 2023, providing a dedicated base for proposal activities and business expansion. V-factory-related software development was also included among the targets for capital investment. - FY2022First statedAnnual report
「② DX & Services ・Proposals for DX and digitalisation at customers’ manufacturing sites, including reform of the proposal system (complete renewal of the new showroom) ・Service expansion through the establishment of a new machine uptime assurance system for the after-sales service business ・Improved profitability through DX-enabled efficiency gains and cost-structure reform」
The existing V-factory, after-sales business and web sales initiatives are being translated into specific measures, including proposal-system reform, complete renewal of the new showroom, a new uptime assurance system and DX-driven cost-structure reform.