Improving customer knowledge and awareness through Maintenance Dojo
First written in FY2017. 19 of 22 entries say "Restated". Latest entry: FY2027-H1.
No other company in this theme has enough history to compare yet.
- FY2027-H1RestatedAnnual report
「At the Maintenance Dojo, we have continued to provide customer training online through video distribution and live broadcasts, promoting the further development of relationships of trust with customers.」
The company continues Maintenance Dojo training through online video distribution and live streaming and is working to build trusted relationships with customers. - FY2026-H1RestatedAnnual report
「In particular, the Maintenance Dojos continue to provide training through online video distribution and live streaming, promoting the further development of trusted relationships with customers.」
The company continues customer training through online video distribution and live streaming and is working to build trusted relationships with customers. - FY2025RestatedAnnual report
「In particular, the Maintenance Dojos continue to provide training through online video distribution and live streaming, promoting the further development of trusted relationships with customers.」
The company continues customer training through online video distribution and live streaming and is working to build trusted relationships with customers. - FY2025-H1RestatedAnnual report
「In particular, the Maintenance Dojos continue to provide training through online video distribution and live streaming, promoting the further development of trusted relationships with customers.」
The company continues customer training through online video distribution and live streaming and is working to build trusted relationships with customers. - FY2025-Q1RestatedAnnual report
「In particular, the Maintenance Dojos continue to provide training through online video distribution and live streaming, promoting the further development of trusted relationships with customers.」
The company continues Maintenance Dojo training through online video distribution and live streaming and is working to build trusted relationships with customers. - FY2024-Q3RestatedAnnual report
「In particular, the Maintenance Dojos continue to provide training through online video distribution and live streaming, promoting the further development of trusted relationships with customers.」
The company continues customer training through online video distribution and live streaming and is working to build trusted relationships with customers. - FY2024-Q1RestatedAnnual report
「In particular, the Maintenance Dojos continue to provide training through online video distribution and live streaming, promoting the further development of trusted relationships with customers.」
The company continues Maintenance Dojo training through online video distribution and live streaming and is working to build trusted relationships with customers. - FY2023RestatedAnnual report
「In addition, the group has established Maintenance Dojos (Note 2) at its headquarters and sales offices, and provides training enabling customers to repair certain types of equipment and machinery at stores and facilities themselves. The aim is to improve customers' knowledge and awareness of store and facility maintenance while building long-term relationships with them.」
The initiative of providing customer training through Maintenance Dojos to improve knowledge and awareness and build long-term relationships is being reconfirmed. - FY2023-Q2RestatedAnnual report
「In particular, the Maintenance Dojos continue to provide training through online video distribution and live streaming, promoting the further development of trusted relationships with customers.」
The company continues Maintenance Dojo training through online video distribution and live streaming and is working to build trusted relationships with customers. - FY2022RestatedAnnual report
「In particular, the Maintenance Dojos are using online tools to introduce new training initiatives through video distribution and live streaming, promoting the further development of trusted relationships with customers.」
The company continues customer training through online video distribution and live streaming and is working to build trusted relationships. - FY2022-Q3RestatedAnnual report
「In particular, the Maintenance Dojos are using online tools to introduce new training initiatives through video distribution and live streaming, promoting the further development of trusted relationships with customers.」
The company continues Maintenance Dojo training through online video distribution and live streaming and is working to build trusted relationships with customers. - FY2022-Q2RestatedAnnual report
「In particular, the Maintenance Dojos are using online tools to introduce new training initiatives through video distribution and live streaming, promoting the further development of trusted relationships with customers.」
The company continues Maintenance Dojo training through online video distribution and live streaming and is working to build trusted relationships with customers. - FY2022-Q1AdvancedAnnual report
「In particular, the Maintenance Dojos are using online tools to introduce new training initiatives through video distribution and live streaming, promoting the further development of trusted relationships with customers.」
In addition to conventional Maintenance Dojo training, the company has newly introduced training through online video distribution and live streaming. - FY2021RestatedAnnual report
「In addition, the group has established Maintenance Dojos (Note 2) at its headquarters and sales offices, and provides training enabling customers to repair certain types of equipment and machinery at stores and facilities themselves. The aim is to improve customers' knowledge and awareness of store and facility maintenance while building long-term relationships with them.」
The initiative of providing customer training through Maintenance Dojos to improve knowledge and awareness and build long-term relationships is being reconfirmed. - FY2021-Q3RestatedAnnual report
「Reducing outsourcing costs through maintenance training using Maintenance Dojos」
The initiative of using Maintenance Dojo training to reduce outsourcing costs is being reconfirmed. - FY2021-Q2ReframedAnnual report
「Reducing outsourcing costs through comprehensive maintenance training using Maintenance Dojos」
The company explicitly identifies reducing outsourcing costs, in addition to improving customers' knowledge and awareness and building long-term relationships, as an objective of the Maintenance Dojos. - FY2020RestatedAnnual report
「In addition, the group has established Maintenance Dojos (Note 2) at its headquarters and sales offices, and provides training enabling customers to repair certain types of store equipment and machinery themselves. The aim is to improve customers' knowledge and awareness of store maintenance while building long-term relationships with them.」
The initiative of providing customer training at Maintenance Dojos established at the group's headquarters and sales offices is being reconfirmed. - FY2019RestatedAnnual report
「In addition, the group has established Maintenance Dojos (Note 2) at its headquarters and sales offices, and provides training enabling customers to repair certain types of store equipment and machinery themselves. The aim is to improve customers' knowledge and awareness of store maintenance while building long-term relationships with them.」
The initiative of establishing Maintenance Dojos for customer training at the group's headquarters and sales offices is being reconfirmed. - FY2018RestatedAnnual report
「In addition, the group has established Maintenance Dojos (Note 2) at its headquarters, subsidiaries and sales offices, and provides training enabling customers to repair certain types of store equipment and machinery themselves. The aim is to improve customers' knowledge and awareness of store maintenance while building long-term relationships with them.」
The initiative of providing customer training through Maintenance Dojos at the group's headquarters, subsidiaries and sales offices is being reconfirmed. - FY2017First statedAnnual report
「We have established Maintenance Dojo facilities at our head office and each sales office, where we provide training enabling customers to carry out certain repairs to store facilities and equipment themselves. Through this training, we aim to improve customers’ knowledge and awareness of store maintenance while building long-term relationships with them.」
Describes customer training at Maintenance Dojo facilities at the head office and sales offices to improve customers’ repair capabilities, knowledge and awareness, and to build long-term relationships.