Strengthening Customer Touchpoints through E-Business
First written in FY2019. 6 of 9 entries say "Restated". Latest entry: FY2022-Q2.
31 other companies' latest entry also says "Restated".
- FY2022-Q2RestatedAnnual report
「Regarding the impact of the spread of COVID-19 on the Group, the Group continued measures involving online sales activities, but sales of some products were affected because some restrictions on customer visits remained and exhibition business meetings were again being cancelled following the issuance of declarations of a state of emergency and other measures.」
The company continues online sales activities in response to restrictions on customer visits and exhibition business meetings. - FY2022-Q1RestatedAnnual report
「Regarding the impact of the spread of COVID-19 on the Group, some restrictions on customer visits continued, so the Group continued measures involving online sales activities, but sales of some products were affected.」
The company continues online sales activities in response to restrictions on customer visits and is advancing initiatives to strengthen customer touchpoints. - FY2021RestatedAnnual report
「As some restrictions continued on events such as exhibition business meetings and customer visits, the company implemented measures including online sales activities.」
The company continues online sales activities in response to restrictions on events and customer visits. - FY2021-Q3AdvancedAnnual report
「Regarding the impact of the spread of COVID-19 on the Group, some restrictions on events such as exhibition business meetings and customer visits continued, so the Group implemented measures including online sales activities, but sales of some products were affected.」
As a specific measure to strengthen customer touchpoints, the company conducted online sales activities in response to restrictions on exhibition business meetings and customer visits. - FY2021-Q2RestatedAnnual report
「Under its functional strategy, the company promoted branding and strengthened customer touchpoints, improved the productivity of administrative and support functions, optimized logistics and delivery functions, and advanced organizational development and human resources initiatives supporting these activities.」
The company continues strengthening customer touchpoints as part of the functional strategy under the Eighth Medium-Term Management Plan. - FY2021-Q1AdvancedAnnual report
「The company launched the “CORONA Kaiteki Home” app service as part of efforts to strengthen products and services using IoT technology.」
As a specific development in strengthening customer touchpoints, the company launched the “CORONA Kaiteki Home” app service using IoT technology. - FY2020-Q3RestatedAnnual report
「Under its functional strategies, the Company strengthened customer touchpoints, improved productivity in administrative and indirect operations, and optimized logistics and delivery functions, while also working to develop the organization and talent supporting these activities.」
The company continues initiatives to strengthen customer touchpoints as part of the functional strategy under the Eighth Medium-Term Management Plan. - FY2020-Q1RestatedAnnual report
「Under its functional strategies, the Company advanced branding, strengthened customer touchpoints, improved productivity in administrative and indirect operations, and optimized logistics and delivery functions, while also working to develop the organization and talent supporting these activities.」
The company is advancing initiatives to strengthen customer touchpoints, including through e-business, as part of its functional strategy. - FY2019First statedAnnual report
「● Strengthening customer touchpoints through e-business」
As a functional strategy under the Eighth Medium-Term Management Plan, initiatives to strengthen customer touchpoints through e-business were explicitly stated for the first time.