Expanding the Customer Base and LTV
First written in FY2023-Q3. 5 of 9 entries say "Restated". Latest entry: 2026-08-14.
The whole theme swung hardest in 2026: 1 of 12 companies on the "Worse" side.
9 other companies' latest entry also says "Advanced".
- 2026-08-14AdvancedEarnings presentation
「LTVのKPI（売上⾼3,000万円以上の社数）が順調に拡⼤（前年⽐+90％成⻑）」
既存取引先のLTV最大化について、売上高3,000万円以上の顧客数が前年から90％増加し、21社から40社へ拡大した実績を示している。 - FY2026-H1RestatedAnnual report
「In both the AI Software and Build-Up businesses, we are steadily expanding our customer base and building up projects with high continuity.」
The Company has reaffirmed expansion of its customer base, including maximization of LTV from existing customers, and accumulation of highly recurring projects. - 2026-05-15AdvancedEarnings presentation
「Number of companies with LTV of ¥30 million or more」
既存取引先のLTV最大化について、LTV3,000万円以上の社数が2025年12月期の19社から2026年12月期第1四半期の36社へ増加し、前年⽐+89%となった実績を示している。 - FY2025-H1RestatedAnnual report
「In this context, we are placing particular focus on maximizing LTV from existing customers, developing new AI-solution packages and pursuing M&A and alliances, advancing initiatives to achieve non-linear growth.」
The Company identifies maximizing LTV from existing customers as a key initiative, alongside new AI-solution packages, M&A and alliances, to expand the customer base. - FY2024RestatedAnnual report
「As a result, compared with a business model providing only AI technology implementation services, we have achieved a higher retention rate and are able to expand LTV.」
The Company continues explaining LTV expansion through deeper relationships with existing customers and combined AI implementation and organizational-development services. The decline in retention is addressed separately. - FY2024-H1RestatedAnnual report
「We also updated our management and execution structure in July 2024 and are placing greater focus on maximizing LTV from existing customers, developing new AI-solution packages and pursuing M&A, advancing initiatives to achieve non-linear growth.」
Since July 2024, maximizing LTV from existing customers has been a key initiative, alongside expanding the customer base and accumulating highly recurring projects. - FY2024-Q1RestatedAnnual report
「In both the AI Software and Build-Up businesses, we are steadily expanding our customer base and building up projects with high continuity.」
The Company says it is expanding its customer base and accumulating highly recurring projects under its end-to-end model and partnerships. - FY2023AdvancedAnnual report
「Through acquiring 170 new corporate customers, synergies among DX organization-development content, expanding LTV through the cycle from the Build-Up Unit to the AI Software Unit, and the start of external sales of “ChatMee,”」
The Company has specified cross-selling, deeper engagement across divisions and the cycle from Build-Up to AI Software as management strategies, and disclosed a 76.7% retention rate and 170 new corporate customers for FY2023. - FY2023-Q3First statedAnnual report
「Based on our proprietary business model, we continued focusing on expanding LTV, alongside customer growth, by providing new services such as the “ChatGPT Ideathon.”」
The Company is pursuing customer growth and higher lifetime value per customer through new services such as the ChatGPT Ideathon.