Upselling and Cross-Selling to Existing Customers
First written in FY2023. 7 of 10 entries say "Advanced", first in FY2024-Q1. Latest entry: FY2026.
18 other companies' latest entry also says "Advanced".
- FY2026AdvancedAnnual report
「The AI business continued to focus on 3 areas: power, manufacturing and transportation, and cities and mobility. However, recurring additional orders from power companies with large budgets and development for production deployment resulted in power-related revenue accounting for approximately 60% of total AI business revenue.」
Additional orders continuing from power companies and development for production deployment resulted in power-related revenue, including expanded offerings to existing customers, accounting for approximately 60% of total AI business revenue. - FY2025AdvancedAnnual report
「This was mainly attributable to progress in production implementation, the launch of operations and support, and continued orders from existing customers through subsequent upselling and cross-selling. Revenue from existing customers was ¥1,720 million, accounting for 83.4% of total revenue.」
Continued orders from existing customers progressed through production implementation, operations and support, and upselling and cross-selling. Revenue from existing customers was ¥1,720 million, or 83.4% of total revenue. - FY2025-H1AdvancedAnnual report
「During the interim accounting period, we continued to focus on the 3 sectors of power and energy, logistics and supply chain, and urban transportation and smart cities. However, additional orders from power companies with large budgets and progress in development toward production implementation resulted in revenue from the power and energy sector accounting for more than half of total revenue.」
The company reported additional orders from power companies and progress in development toward production implementation, indicating specific progress in expanding services for existing customers. - FY2024AdvancedAnnual report
「This was mainly attributable to progress in production implementation, the launch of operations and support, and continued orders from existing customers through subsequent upselling and cross-selling. Revenue from existing customers was ¥1,594 million, accounting for 96.5% of total revenue.」
Continued orders from existing customers progressed through production implementation, operations and support, and upselling and cross-selling, with revenue from existing customers accounting for 96.5% of total revenue. - FY2024-Q3RestatedAnnual report
「In the power and energy and logistics and supply chain sectors, development toward production implementation for existing customers progressed.」
The company continues to report progress in development toward production implementation for existing customers, but has not identified any new progress since the previous quarter. - FY2024-Q2AdvancedAnnual report
「Development toward production implementation progressed, particularly in the power and energy and logistics and supply chain sectors, for existing customers. As we provided consistent services toward production implementation, development for existing customers was the focus in the first half. As a result, the number of customers in the main service categories was unchanged, while average revenue per customer increased.」
The company stated that development toward production implementation for existing customers progressed, resulting in an increase in average revenue per customer. - FY2024-Q1AdvancedAnnual report
「This was because, as production implementation progressed, we provided services across the 3 categories of AI development, platform development, and operations and support to multiple customers, ultimately leading to an increase in average revenue per customer.」
As production implementation progressed, we began providing services across multiple service categories, leading to an increase in average revenue per customer. - FY2023First statedAnnual report
「We consider it an important growth challenge to expand our revenue by extending the scope of optimization beyond a single plan to other plans and strategically maximizing CLTV.」
The policy is to expand the scope of optimization to multiple planning operations held by customers.