Continuous Improvement of Quality Assurance Systems and Prevention of Recurring Complaints

「With regard to quality assurance, the Group places strong emphasis on integrity, meaning honesty and sincerity, which forms the basis of the "pride in manufacturing" that it has valued over the years. It will continue to strengthen its integrity mindset in order to firmly establish this pride in manufacturing by thinking independently based on social norms and ethics, reviewing not only the issues and problems it faces but also its day-to-day business processes.」

「The Group continuously improves its quality assurance system and works to improve quality in response to new customer requirements. It has also established a system to meet increasingly sophisticated customer quality requirements by thoroughly preventing recurrence through fundamental corrective measures when it receives quality-related claims, among other measures.」