Business Plan Management Using 5 KPIs
First written in FY2023. 3 of 9 entries say "Restated". Latest entry: 2026-08-14.
The whole theme swung hardest in 2021: 1 of 9 companies on the "Worse" side.
9 other companies' latest entry also says "Advanced".
- FY2026ReframedAnnual report
「The 6 KPIs established for the business plan are: ① company-wide revenue; ② company-wide operating margin; ③ EBITDA; ④ ROE; ⑤ the number of terminals connected to our centers (Note); and ⑥ achievement of the service level objective (SLO: Service Level Object).」
The KPIs were reorganized from 5 to 6 items, with operating margin, ROE, and SLO achievement specified in place of information processing revenue and stock income revenue. - FY2025ReframedAnnual report
「The 5 KPIs established for the business plan are: ① company-wide revenue; ② revenue in the information processing field; ③ revenue from recurring stock income; ④ the number of terminals connected to our centers, which represents the physical “last mile” to merchants and indicates the scale of our business as a non-financial metric; and ⑤ EBITDA, which is less affected by investments made in prior years because we make development investments on an ongoing basis as a future source of profits.」
The 5-KPI framework was maintained, while the recurring revenue metric was presented with its wording and scope reorganized from “center usage fee revenue” to “stock income revenue.” - FY2024RestatedAnnual report
「The 5 KPIs established for the business plan are: ① company-wide revenue; ② revenue in the information processing field; ③ revenue from recurring stock income; ④ the number of terminals connected to our centers, which represents the physical “last mile” to merchants and indicates the scale of our business as a non-financial metric; and ⑤ EBITDA, which is less affected by investments made in prior years because we make development investments on an ongoing basis as a future source of profits.」
The 5-KPI framework continued, with current-period results including revenue of ¥10,370.036 million, center usage fees of ¥4,285.319 million, 968,000 connected terminals, and EBITDA of ¥2,389.143 million. - FY2023First statedAnnual report
「The 5 KPIs established for the business plan are: ① company-wide revenue; ② revenue in the information processing field; ③ revenue from center usage fees, a recurring source of revenue; ④ the number of terminals connected to our centers, which represents the physical “last mile” to merchants and indicates the scale of our business as a non-financial metric; and ⑤ EBITDA, which is less affected by investments made in prior years because we make development investments on an ongoing basis as a future source of profits.」
The business plan uses revenue, information processing revenue, center usage fees, the number of connected terminals, and EBITDA as KPIs.