Flat-Rate Repair Services Through the Cele Smart Repair System
First written in FY2024-Q2. 4 of 9 entries say "Advanced", first in FY2026-H1. Latest entry: FY2027-H1.
No other company in this theme has enough history to compare yet.
- FY2027-H1AdvancedAnnual report
「In building management operations, we sought to improve the quality of regular cleaning through the use of external inspection contractors to further improve guest satisfaction, while expanding our network of repair work partner contractors to improve operating speed. In renovation, we continued to promote proposals for using a warranty re-extension program that, subject to certain conditions, can extend the warranty period for the building’s main structural components and waterproofing maintenance for an additional 10 years beyond the 20th year after construction, with the aim of extending the useful life of owners’ apartment assets.」
In addition to using external inspection contractors and expanding our network of repair work partners, we are advancing proposals for a program that can extend warranties beyond the 20th year after construction for an additional 10 years. - FY2026AdvancedAnnual report
「In building management operations, we consolidated all contact functions for repair work under in-house management from September 2025 to further improve guest satisfaction in responding to repair work.」
All contact functions for repair work were consolidated under in-house management from September 2025, advancing the company’s framework for improving guest satisfaction. In addition, it is working to reduce costs through the warranty re-extension program available beyond the 20th year after construction and through separate construction orders. - FY2026-H1AdvancedAnnual report
「To extend the useful life of owners’ apartment assets, we are pursuing orders by using a warranty re-extension program that, subject to certain conditions, can extend the warranty period for the building’s main structural components and waterproofing maintenance for an additional 10 years beyond the 20th year after construction. We also promoted initiatives to strengthen our renovation construction framework while reducing construction costs by encouraging a switch from bundled construction orders, in which repair work is ordered from a single contractor, to separate construction orders, in which different specialist contractors are engaged for each type of work.」
In addition to the existing repair and renovation services, the company is using a program that can extend warranties beyond the 20th year after construction for an additional 10 years, while reducing costs and strengthening its construction framework through separate construction orders. - FY2025-H1ReframedAnnual report
「In addition, to provide long-term support for owners’ valuable apartment assets, we established the Reform Company on 1 June 2024. In addition to building repairs, we will actively pursue “renovation of rental businesses” that contributes to improved profitability in rental management.」
The scope is being expanded beyond the previous fixed-price repair and building management services to initiatives by the Reform Company that include building repairs and improvements in rental management profitability. - FY2025-Q1ReframedAnnual report
「With the cooperation of the maintenance service partner organization "セレメンテナンスパートナーズ" (10 companies as of the end of May 2024), the Company is proposing that owners switch to a building management support plan that enables rapid repairs, among other initiatives.」
The repair and building management services are described as a proposal to switch from the previous fixed-price repair product to a building management support plan. - FY2024-Q3RestatedAnnual report
「In addition, with the cooperation of the maintenance service partner organization "セレメンテナンスパートナーズ" (10 companies as of the end of November 2023), the Company began selling the new fixed-price settlement product "セレスマートリペアシステム," which enables rapid repairs, among other initiatives.」
The Company continued to report the launch of a fixed-price repair service with the cooperation of maintenance service partners. - FY2024-Q2First statedAnnual report
「In addition, with the cooperation of セレメンテナンスパートナーズ, an organization of cooperating maintenance contractors (10 firms at the end of August 2023), we began selling the new fixed-price settlement product “セレスマートリペアシステム,” which enables speedy repairs. As a result of efforts to maintain and improve services that contribute to the satisfaction of guests (tenants) and owners, we were able to maintain a high occupancy rate of 97.6% at the end of August 2023.」
The Company began selling a new fixed-price settlement product designed to enable rapid repairs, with the cooperation of its maintenance service partners.