Delayed response to technological innovation and changing customer needs
First written in FY2022. 2 of 5 entries say "Restated". Latest entry: FY2026.
The whole theme swung hardest in 2026: 35 of 96 companies on the "Worse" side.
- FY2026WorsenedAnnual report
「The internet industry to which the Group belongs is characterised by rapid change, including the fast pace of development of new technologies, including AI, and the emergence of new services, as well as rapidly changing customer needs.」
Regarding the risk of delays in responding to technological innovation and changing customer needs, the company specifies the speed at which new technologies, including AI, and new services are advancing. - 2026-05-14WorsenedPresentation materials for financial results
「③ Elimination of the need for a UI: One source of SaaS value has been an “easy-to-use UI,” but in a world where AI agents directly call APIs to perform tasks, the value of the GUI itself will diminish.」
Regarding the risk of responding to technological innovation and changes in customer needs, the company identifies the declining value of GUIs as a specific change resulting from AI agents. - FY2024RestatedAnnual report
「However, if we are delayed for any reason in responding to technological innovation or customer needs, or if investment exceeding initial assumptions becomes necessary to respond to new technologies, this may affect the business operations, business results and financial position of our group.」
The company has reaffirmed delays in responding to technological innovation and changing customer needs, as well as investment burdens for new technologies exceeding expectations. - FY2023RestatedAnnual report
「However, if we are delayed for any reason in responding to technological innovation or customer needs, or if investment exceeding initial assumptions becomes necessary to respond to new technologies, this may affect the business operations, business results and financial position of our group.」
The company continues to identify delays in responding to technological innovation and changing customer needs, as well as investment burdens for new technologies exceeding expectations, as risks. - FY2022First statedAnnual report
「However, if we are delayed for any reason in responding to technological innovation or customer needs, or if investment exceeding initial assumptions becomes necessary to respond to new technologies, this may affect the business operations, business results and financial position of our group.」
The company cites information gathering, recruitment and employee training as countermeasures, while identifying delays in responding and investment burdens as risks.