Risk of loss of trust due to user disputes and rights infringements
First written in FY2022. 2 of 3 entries say "Restated". Latest entry: FY2026.
The whole theme swung hardest in 2025: 4 of 21 companies on the "Worse" side.
28 other companies' latest entry also says "Restated".
- FY2026RestatedAnnual report
「If acts infringing the reputation, privacy or other rights of third parties, other rights infringements or violations of laws and regulations occur, or if the safety and integrity of the platform cannot be ensured, trust in the company and the services it provides may decline, potentially resulting in user attrition.」
It continues to recognize the risk of loss of trust due to disputes between users and rights infringements. - FY2024RestatedAnnual report
「If acts infringing the reputation, privacy or other rights of third parties, other rights infringements or violations of laws and regulations occur, or if the safety and integrity of the platform cannot be ensured, trust in the company and the services it provides may decline, potentially resulting in user attrition.」
It continues to recognize the risk of loss of trust due to disputes between users and rights infringements. - FY2022First statedAnnual report
「If acts infringing the reputation, privacy or other rights of third parties, other rights infringements or violations of laws and regulations occur, or if the safety and integrity of the platform cannot be ensured, trust in the company and the services it provides may decline, potentially resulting in user attrition.」
While implementing measures such as monitoring, reporting, blocking and guidelines, it recognizes risks including the possibility of being held responsible as a platform provider.