Unauthorized access to our servers and resumption of services
Name of alliance partner
The services operated by the company, TwitCasting (web version, app version, and Membership STAR), and the corporate website
Company response
Our systems, which were urgently shut down to prevent the damage from spreading. Some functions of the web version of TwitCasting, including live streaming and viewing, were also suspended.
The web version of TwitCasting resumed recorded-content viewing, applications for revenue payments, and the sale and purchase of TwitCasting Premier tickets on 4 November 2026. Membership-only streaming, Premier streaming, and live streaming and viewing of official broadcasts are scheduled to resume on 6 November 2026, and all live streaming and viewing are scheduled to resume on 11 November 2026. The app version will be released and resumed in stages after review by the respective app stores. The corporate website resumed service on 29 October 2026.
The investigation and response are being conducted primarily by the company's internal specialist team.
Identifying and isolating from the network the points that caused the unauthorized access, rechecking security across the entire system and implementing improvements, strengthening the monitoring framework, implementing additional security measures, resetting the login status of all accounts and authentication links with external social networking services (including X, Google and Facebook), and continuously monitoring the systems and strengthening the security framework.
Current period
The impact on performance for the current fiscal year is currently under review. We will promptly announce any matters that arise requiring disclosure.
We will proceed with a detailed investigation of the log data, continuous system monitoring, and further strengthening of the security framework.
We will promptly announce any matters that arise requiring disclosure.
| Item | Details |
|---|---|
| Event name | Unauthorized access to our servers and resumption of services |
| Subject Entity | Name of alliance partner |
| Target Locations / Products | The services operated by the company, TwitCasting (web version, app version, and Membership STAR), and the corporate website |
| Accounting period in which recognized | Current period |
| Impact on Earnings Forecast | The impact on performance for the current fiscal year is currently under review. We will promptly announce any matters that arise requiring disclosure. |
| Suspended operations | Our systems, which were urgently shut down to prevent the damage from spreading. Some functions of the web version of TwitCasting, including live streaming and viewing, were also suspended. |
| Scheduled resumption date | The web version of TwitCasting resumed recorded-content viewing, applications for revenue payments, and the sale and purchase of TwitCasting Premier tickets on 4 November 2026. Membership-only streaming, Premier streaming, and live streaming and viewing of official broadcasts are scheduled to resume on 6 November 2026, and all live streaming and viewing are scheduled to resume on 11 November 2026. The app version will be released and resumed in stages after review by the respective app stores. The corporate website resumed service on 29 October 2026. |
| Investigation structure | The investigation and response are being conducted primarily by the company's internal specialist team. |
| Measures to prevent recurrence | Identifying and isolating from the network the points that caused the unauthorized access, rechecking security across the entire system and implementing improvements, strengthening the monitoring framework, implementing additional security measures, resetting the login status of all accounts and authentication links with external social networking services (including X, Google and Facebook), and continuously monitoring the systems and strengthening the security framework. |
| Outlook | We will proceed with a detailed investigation of the log data, continuous system monitoring, and further strengthening of the security framework. |
| Planned follow-up disclosure | We will promptly announce any matters that arise requiring disclosure. |
Items this document does not state (14)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.We identified and isolated from the network the points that caused the unauthorized access, rechecked and improved security across the entire system, strengthened our monitoring framework, and implemented additional security measures. We determined that the safety of the systems could be confirmed.