Strengthening Local Technical Support and After-Sales Service for Overseas Customers
First written in FY2016. 4 of 7 entries say "Restated". Latest entry: FY2023.
2 other companies' latest entry also says "Restated".
- FY2023RestatedAnnual report
「Centered on our Niigata plant, our main plant, and our Hubei plant in China, which commenced full-scale operations in January 2021 and also provides technical support functions, we will establish a global production structure capable of steadily supplying high-quality products that meet customer requirements and responding to disasters and geopolitical risks.」
The company has reiterated the establishment of a stable supply structure centered on the Niigata plant and the Hubei plant in China, which is already operating at full scale, including local technical support. - FY2022AdvancedAnnual report
「Centered on our Niigata plant, our main plant, and our Hubei plant in China, which commenced full-scale operations in January 2021 and also provides technical support functions, we will establish a global production structure capable of steadily supplying high-quality products that meet customer requirements and responding to disasters and geopolitical risks.」
The company states that its Hubei plant in China commenced full-scale operations in January 2021, indicating that its global supply structure, including local production and technical support, has entered the operational stage. - FY2019RestatedAnnual report
「As a result of expanding sales overseas of chemicals for printed circuit boards, automotive chemicals and other products, overseas sales have grown to account for more than 70% of total sales. Accordingly, demand for technical support locally equivalent to that available in Japan has increased, making an appropriate response to this demand critical to further expanding overseas sales. As part of these efforts, we will build a new plant in China for surface treatment chemicals that also provides technical support functions, thereby strengthening our local technical services structure.」
The company has reiterated the construction of a new plant in China and the strengthening of its technical services structure to address demand for local technical support accompanying the expansion of overseas sales. - FY2018RestatedAnnual report
「As a result of expanding sales overseas of chemicals for printed circuit boards, automotive chemicals and other products, overseas sales have grown to account for more than 70% of total sales. Accordingly, demand for technical support locally equivalent to that available in Japan has increased, making an appropriate response to this demand critical to further expanding overseas sales. As part of these efforts, we will build a new plant in China for surface treatment chemicals that also provides technical support functions, thereby strengthening our local technical services structure.」
The company has reaffirmed the development of a China plant and technical services structure to address demand for local technical support accompanying the expansion of overseas sales. - FY2018-Q2AdvancedAnnual report
「Sales in China have grown to account for 1/3 of total group sales, and the importance of the Chinese market is expected to increase further. To address this, we aim to strengthen our China business by establishing a new subsidiary with manufacturing and technical services capabilities.」
The company has decided to establish a subsidiary equipped with manufacturing and technical services capabilities in response to the expansion of its China business. Plans for a local technical support structure for overseas customers are taking concrete shape. - FY2017RestatedAnnual report
「Accordingly, we will continue to actively assign personnel in sales and technical services to overseas subsidiaries and strengthen our customer support structure.」
The company has reiterated the dispatch of sales and technical services personnel overseas to respond to requests from overseas customers for technical support and after-sales service. - FY2016First statedAnnual report
「Accordingly, we will continue to actively assign personnel in sales and technical services to overseas subsidiaries and strengthen our customer support structure.」
This is described as a measure to address requests for local technical support accompanying the expansion of overseas sales.