Announced details
After-sales service, repair operations and repair information management in Konica Minolta’s healthcare business
The company aims to reduce the effort required for information entry and individual progress checks, but the extent of the reduction is Not disclosed
Konica Minolta adopted DreamArts’ SmartDB and began development to overhaul its repair information management system. No capital or personnel relationship is disclosed.
Head office: Chiyoda-ku, Tokyo; Representative Executive Officer, President and CEO: Daiko Toshimitsu (大幸 利充). In its healthcare business, the company provides digital X-ray diagnostic imaging systems, ultrasound diagnostic equipment and medical information systems, among other products and services.
The impact of this matter on consolidated results is immaterial. If an event occurs that requires a revision to the earnings forecast, the company will announce it promptly.
The company does not address Contract Value / Offering price.
Techno System Research, “2025 SaaS Workflow Market Manufacturer Share Survey” (as of April 2026)
| Item | Details |
|---|---|
| Names of Products / Services Covered | SmartDB® (SmartDB) |
| Counterparty | KONICA MINOLTA,INC. |
| Counterparty overview | Head office: Chiyoda-ku, Tokyo; Representative Executive Officer, President and CEO: Daiko Toshimitsu (大幸 利充). In its healthcare business, the company provides digital X-ray diagnostic imaging systems, ultrasound diagnostic equipment and medical information systems, among other products and services. |
| Relationship with the Company | Konica Minolta adopted DreamArts’ SmartDB and began development to overhaul its repair information management system. No capital or personnel relationship is disclosed. |
| Launch date | Development began with live operations planned from 2027 (the specific start date for live operations is Not disclosed) |
| Applicable area | After-sales service, repair operations and repair information management in Konica Minolta’s healthcare business |
| Quantitative Effects | The company aims to reduce the effort required for information entry and individual progress checks, but the extent of the reduction is Not disclosed |
| Impact on Business Performance | The impact of this matter on consolidated results is immaterial. If an event occurs that requires a revision to the earnings forecast, the company will announce it promptly. |
| Source | Techno System Research, “2025 SaaS Workflow Market Manufacturer Share Survey” (as of April 2026) |
Items this document does not state (9)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.After-sales service information was dispersed across multiple group companies, departments and systems, creating challenges in understanding operations as a whole, making rapid data-driven improvements, flexibly modifying and integrating existing systems, and reducing reliance on individual system administrators.