Business Continuity Response to COVID-19
First written in FY2020. 9 of 13 entries say "Restated". Latest entry: FY2024.
The whole theme swung hardest in 2026: 2 of 7 companies on the "Worse" side.
- FY2024RestatedAnnual report
「The Group is working to establish systems in preparation for emergencies, including by developing an online environment.」
The Group continues to develop its online environment as a business continuity measure for pandemics. - FY2024-Q2RestatedAnnual report
「In the nursing care business, the Company thoroughly implemented measures to prevent infection with the novel coronavirus and worked to improve occupancy and service utilisation rates. The average number of customers during the cumulative second quarter was 105.1% of the year-earlier level, and both revenue and profit were substantially higher than in the previous year.」
The Group reconfirmed its response of operating the caregiving business while continuing infection-prevention measures and working to improve occupancy, service utilization rates and business performance. - FY2024-Q1RestatedAnnual report
「In the nursing care business, the Company thoroughly implemented measures to prevent infection with the novel coronavirus and worked to improve occupancy and service utilisation rates. The average number of customers during the cumulative first quarter was 104.8% of the year-earlier level, and both revenue and profit were substantially higher than in the previous year.」
The Group reconfirmed its response of operating and improving performance in the caregiving business while continuing measures to prevent COVID-19 infections. - FY2023Recovery of in-person services and continued infection-control measures following the transition to Category 5Annual report
「COVID-19 was reclassified as a Category V infectious disease under the Infectious Diseases Act from 8 May 2023, making face-to-face communication and interaction easier. However, without becoming complacent, we will continue to implement thorough infection-prevention measures in businesses requiring direct customer contact, including cram schools, and do our utmost with customer safety and peace of mind as our top priorities.」
While continuing infection-control measures, the Group has updated its business continuity policy to reflect the environment in which the transition to Category 5 has made in-person communication easier. - FY2023-Q3RestatedAnnual report
「In the nursing care business, the Company thoroughly implemented measures to prevent infection with the novel coronavirus and worked to improve occupancy and service utilisation rates. Both revenue and profit exceeded the previous year's levels.」
The Group reconfirmed its response of continuing infection-prevention measures in the caregiving business and working to improve occupancy and service utilization rates. - FY2022-Q3RestatedAnnual report
「In addition, after thoroughly implementing measures to prevent COVID-19 infections, the Group worked to improve performance in each business.」
The Group reconfirmed its response of operating each business and working to improve performance while thoroughly implementing infection-prevention measures. - FY2022-Q2RestatedAnnual report
「In addition, after thoroughly implementing measures to prevent COVID-19 infections, the Group is working to improve performance in each business.」
The Group reconfirmed its response of working to improve performance in each business while thoroughly implementing infection-prevention measures. - FY2022-Q1RestatedAnnual report
「In addition, after thoroughly implementing measures to prevent COVID-19 infections, the Group is working to improve performance in each business.」
The Group reconfirmed its response of operating each business and working to improve performance while thoroughly implementing measures to prevent COVID-19 infections. - FY2021AdvancedAnnual report
「In the cram-school business, the Group established a system for interactive online classes and is operating them in parallel with in-person classes. In the language-related business, it is providing services through online classes and seminars to international students who, due to entry restrictions, have been forced to remain in their home countries. In the childcare and caregiving businesses, the Group is thoroughly implementing measures to prevent infection within its facilities, including canceling or reducing the scale of events.」
The response to the infectious disease has become more specific, moving beyond response committees and remote work to include interactive online classes at cram schools, online classes and seminars in the language business, and scaled-back events in the childcare and caregiving businesses. - FY2021-Q3AdvancedAnnual report
「Students enrolling in April 2021 have been delayed in entering Japan due to the impact of the renewed state of emergency. However, tuition revenue has been secured, in part, by providing online classes.」
In addition to its existing cram-school and other businesses, the Group provided online classes to students enrolling in Japanese-language education programs in April 2021, securing tuition revenue despite delays in entering Japan. - FY2021-Q2RestatedAnnual report
「In the cram-school business, the number of students enrolling in spring 2020 fell sharply due to the impact of class cancellations to prevent the spread of infection. However, the Group deployed alternative measures, including online classes, and was able to minimize the impact on business performance.」
As a response to class cancellations caused by the infectious disease, the Group reiterated that it deployed alternative measures, including online classes, and contained the impact. - FY2021-Q1RestatedAnnual report
「In the cram-school business, the number of students enrolling in early spring fell sharply due to the impact of class cancellations to prevent the spread of infection. However, the Group deployed alternative measures, including online classes, and was able to minimize the impact on business performance.」
As a business continuity response to the infectious disease, the Group reconfirmed that it deployed alternative measures, including online classes, after classes were suspended. - FY2020First statedAnnual report
「Regarding the COVID-19 pandemic, which spread during the fiscal year under review, a state of emergency was declared across Japan. The Group organized a COVID-19 response committee comprising general managers and above and implemented various measures. It also maintained head office functions through remote work and developed information and communications infrastructure for online classes.」
In response to the spread of the infectious disease, the Group organized a response committee, introduced remote work, maintained head office functions and developed information and communications infrastructure for online classes.