Integrated Operation of Products and Maintenance and Implementation Support Services
First written in FY2016. 22 of 32 entries say "Advanced", first in FY2017-Q1. Latest entry: 2026-10-27.
1 other company's latest entry also says "Other".
- FY2026Continued increase in product sales and decline in servicesAnnual report
「Product revenue for the fiscal year (solution technology and related products) was ¥36.809 billion, accounting for 71.6% of revenue.」
Product revenue increased 15.5% year on year to ¥36.809 billion, while service revenue declined 3.5% year on year to ¥14.591 billion. The contribution from the product side is strengthening as the company transitions to the cloud. - FY2026-H1Products up, services downAnnual report
「Products 14,887,209 2,813,182 17,700,392 Services 7,227,011 4,420 7,231,431」
Product revenue for the interim period was ¥17.700 billion, while service revenue was ¥7.231 billion. Product revenue increased approximately 17.4% year on year, while service revenue declined approximately 5.6%, strengthening the contribution from the product side. - FY2025-H1Products up, services slightly downAnnual report
「Products 12,369,898 2,710,650 15,080,548 Services 7,652,561 5,239 7,657,800」
Product revenue for the interim period was ¥15.080 billion, while service revenue was ¥7.657 billion. Products increased year on year, while services declined, strengthening the contribution from the product side. - FY2024AdvancedAnnual report
「Product revenue for the fiscal year (solution technology and related products) was ¥25.734 billion, accounting for 61.3% of revenue, while service revenue was ¥16.219 billion, accounting for 38.7%.」
Under the integrated operating model covering products and services such as maintenance and implementation support, product revenue increased 40.9% year on year, while service revenue increased 5.1%. - FY2024-Q3AdvancedAnnual report
「Services 12,090,054 5,115 12,095,169」
Service revenue for the cumulative third-quarter period was ¥12.095 billion, up from ¥11.506 billion in the same period of the previous year. The service side continues to contribute to the integrated operation of products and services. - FY2024-Q2AdvancedAnnual report
「The main reasons for the 20.1% increase in revenue, the 20.3% increase in operating profit, the 18.8% increase in ordinary profit and the 18.6% increase in quarterly net profit were initiatives such as 奉行 Cloud Experience Fairs undertaken as part of the shift to cloud solutions, and special demand related to revisions to systems including the invoice system and the amended Electronic Books Preservation Act.」
Under a business model that includes the product side, such as cloud solutions, and higher service revenue, cloud migration initiatives and responses to regulatory requirements contributed to higher revenue and higher earnings for the cumulative second quarter. Service revenue was ¥792.4 million. - FY2024-Q1AdvancedAnnual report
「The main reasons for the 9.6% increase in revenue, the 1.8% increase in operating profit, the 2.7% increase in ordinary profit and the 2.6% increase in quarterly net profit were strong cloud service revenue and instruction-fee revenue.」
Revenue from cloud services on the product side and implementation-support fees on the service side both contributed to first-quarter results. - FY2023-Q3RestatedAnnual report
「Services 11,497,821 8,846 11,506,667」
Revenue recognition information for the cumulative third quarter shows service revenue of ¥1,150.6 million. The integrated product-and-service model was maintained, but service revenue declined from ¥1,213.9 million in the same period of the previous year. - FY2023-Q1AdvancedAnnual report
「The main reasons for the 8.5% increase in revenue, the 14.1% increase in operating profit, the 14.1% increase in ordinary profit and the 14.0% increase in quarterly net profit were strong cloud service revenue and Web-based instruction-fee revenue, as well as contributions from stable maintenance contracts to higher revenue.」
Revenue from cloud services on the product side and revenue from web-based implementation-support fees and maintenance contracts on the service side both contributed to results, with their integrated operation continuing to be evident. - FY2022RestatedAnnual report
「These business activities function for customers only when the development and sale of “products” and the provision of “services,” including maintenance and implementation support, are integrated」
The company continues to operate under a business model that treats products and maintenance and implementation-support services as an integrated total solution. It also disclosed a breakdown of cloud revenue, maintenance and web-based operational support. - FY2022-Q3AdvancedAnnual report
「The main reasons for the 33.9% increase in operating profit, the 29.0% increase in ordinary profit and the 28.5% increase in quarterly net profit were strong cloud service revenue and instruction-fee revenue generated through the Web, as well as higher revenue resulting from contributions from stable maintenance contracts.」
Revenue from cloud services on the product side and revenue from web-based implementation-support fees and maintenance contracts on the service side both contributed to results, demonstrating their integrated operation. - FY2022-Q2AdvancedAnnual report
「The main reasons for the 28.4% increase in operating profit, the 22.6% increase in ordinary profit and the 22.4% increase in quarterly net profit were strong cloud service revenue and instruction-fee revenue generated through the Web, as well as higher revenue resulting from contributions from stable maintenance contracts.」
Revenue from cloud services on the product side and revenue from web-based implementation-support fees and maintenance contracts on the service side both contributed to results, demonstrating the integrated operation of products and services. - FY2022-Q1AdvancedAnnual report
「The main reasons for the 26.3% increase in operating profit, the 26.7% increase in ordinary profit and the 26.4% increase in quarterly net profit were strong cloud service revenue and instruction-fee revenue generated through the Web, as well as higher revenue resulting from contributions from stable maintenance contracts.」
Cloud services on the product side and web-based implementation-support fees and maintenance contracts on the service side both contributed to results, with the integrated product-and-service model identified as a factor behind higher first-quarter earnings. - FY2021AdvancedAnnual report
「Service revenue for the fiscal year was ¥1,907.2 million, up 7.7% from the previous fiscal year, accounting for 65.2% of revenue.」
While product revenue declined 17.7% from the previous fiscal year, service revenue increased 7.7%, further increasing the weight of the service side of the integrated product, maintenance and implementation-support business model. - FY2020AdvancedAnnual report
「Service revenue for the fiscal year was ¥1,770.4 million, up 14.5% from the previous fiscal year, accounting for 58.9% of revenue.」
While product revenue declined 12.1% from the previous fiscal year, service revenue increased 14.5%, expanding the contribution of the service side of the integrated product, maintenance and implementation-support business model. - FY2020-Q2AdvancedAnnual report
「The main reasons for the 20.3% year-on-year increase in revenue, the 34.4% increase in operating profit and the 32.0% increase in ordinary profit were strong version-upgrade and new sales within product revenue, driven by the end of support for the Company's products and 대응 to revisions to the consumption tax system, and increases in revenue from implementation support and other services within service revenue, supported by stable maintenance service revenue and higher new sales of the Company's products.」
Both version-upgrade and new product sales on the product side and maintenance and implementation-support services on the service side increased, with their integrated operation identified as a factor behind the improvement in results. - FY2020-Q1AdvancedAnnual report
「The main reasons for the 26.7% year-on-year increase in revenue, the 51.6% increase in operating profit and the 46.1% increase in ordinary profit were strong version-upgrade sales driven by the end of support for the Company's products and 대응 to the consumption tax revision, as well as contributions from stable maintenance contracts.」
Both version-upgrade sales of the company’s products and stable maintenance contracts contributed to the improvement in first-quarter results. The contribution of both sides of the integrated product-and-service model was evident. - FY2019AdvancedAnnual report
「Revenue increased 25.0% year on year due to higher revenue from both solution technology and services.」
Revenue from solution technology on the product side and revenue from services both increased, with integrated operation identified as a factor behind the improvement in results. - FY2019-Q3AdvancedAnnual report
「Revenue increased 25.0% year on year due to increases in revenue from Solution Technology and services.」
Revenue from solution technology and services both increased, with integrated operation of products and services identified as a factor behind the improvement in results. - FY2019-Q2AdvancedAnnual report
「The main reasons for the 18.6% year-on-year increase in revenue, the 31.9% increase in operating profit and the 12.8% increase in ordinary profit were increases in Solution Technology revenue, including sales of the Company's products, within product revenue, and increases in revenue from stable maintenance services, implementation support services and other services.」
Both sales of the company’s products and service revenue, including maintenance and implementation-support services, increased, with integrated operation of products and services identified as a factor behind the improvement in results. - FY2019-Q1AdvancedAnnual report
「The main reasons for the 12.4% year-on-year increase in revenue and the 13.3% increase in operating profit were contributions from new sales of the Company's products, version-upgrade sales and stable maintenance contracts.」
New and version-upgrade sales of the company’s products and stable maintenance contracts contributed to first-quarter results within the integrated product-and-service business model. - FY2018AdvancedAnnual report
「The development and sale of “products” and the provision of “services,” including maintenance and implementation support, function for customers only when integrated」
As integrated operation of products and services continued, service revenue increased 5.5% from the previous fiscal year and accounted for 58.5% of revenue, clarifying the structure in which it offsets declining product revenue. - FY2018-Q3AdvancedAnnual report
「Although revenue from Solution Technology and other businesses declined, revenue increased 0.1% year on year due to an increase in service revenue.」
Higher service revenue offset the decline in product revenue, resulting in a slight year-on-year increase in company-wide revenue. The contribution of the service side of the integrated product-and-service model was confirmed. - FY2018-Q2RestatedAnnual report
「The main reason for the 0.3% year-on-year decline in revenue was that, although maintenance and other service revenue made a stable contribution to service revenue, product revenue from Solution Technology and other businesses declined.」
The company maintained its integrated product-and-service model and explained that revenue from maintenance and other services partially supported the decline in product revenue. - FY2018-Q1AdvancedAnnual report
「The main reason for the 1.2% year-on-year increase in revenue was the contribution from stable maintenance contracts.」
Within the integrated provision of products and maintenance and implementation-support services, stable maintenance contracts were identified as a factor behind the increase in quarterly revenue. - FY2017AdvancedAnnual report
「Service revenue for the fiscal year was ¥1,303.0 million, up 16.4% from the previous fiscal year, accounting for 55.9% of revenue.」
As integrated operation of products and services continued, service revenue increased 16.4% and its share of revenue reached 55.9%. - FY2017-Q3AdvancedAnnual report
「The primary reason revenue increased 7.2% year on year was higher sales of services addressing the practical requirements of the My Number and stress-check systems.」
Higher revenue from services addressing regulatory requirements drove the increase in company-wide revenue. The contribution of the service side of the integrated product-and-service business model was evident. - FY2017-Q2RestatedAnnual report
「Although product revenue declined as a result of a pullback from strong sales of products addressing My Number-related operations in the same quarter of the previous year, maintenance and other services contributed to higher service revenue.」
The company again explained its results in terms of service revenue, including maintenance services, offsetting the pullback in product revenue. - FY2017-Q1AdvancedAnnual report
「The primary reasons revenue and operating income increased by 11.9% and 22.1%, respectively, year on year were higher maintenance-contract revenue for My Number-related products within service revenue.」
Higher service revenue, particularly maintenance-contract revenue for My Number-related products, drove the increases in quarterly revenue and operating income. - FY2016First statedAnnual report
「These business activities function for customers only when the development and sale of “products” and the provision of “services,” including maintenance and implementation support, are integrated, and the two are closely interdependent in both research and development and sales activities.」
Product sales and maintenance and implementation support are positioned as an integrated total solution. Service revenue was ¥1,119.2 million, accounting for 51.1% of revenue.