Business impact of room equipment failures and food poisoning
First written in FY2021. 2 of 3 entries say "Restated". Latest entry: FY2023.
1 other company's latest entry also says "Restated".
- FY2023RestatedAnnual report
「If equipment failures in guest rooms prevent the supply of electricity, water or hot water, electrical appliances such as lighting, air conditioning and TVs may stop operating, and bathrooms and toilets may become unusable, potentially affecting accommodation operations and the company’s image.」
We reiterated the risk of impacts on accommodation operations and the company’s image from room equipment failures. - FY2022RestatedAnnual report
「If equipment failures in guest rooms prevent the supply of electricity, water or hot water, electrical appliances such as lighting, air conditioning and TVs may stop operating, and bathrooms and toilets may become unusable, potentially affecting accommodation operations and the company’s image.」
We continued to disclose the risk of business and reputational impacts from room equipment failures and food poisoning at restaurants and banquet venues. - FY2021First statedAnnual report
「If equipment failures in guest rooms prevent the supply of electricity, water or hot water, electrical appliances such as lighting, air conditioning and TVs may stop operating, and bathrooms and toilets may become unusable, potentially affecting accommodation operations and the company’s image. We pay close attention to quality control and food hygiene when serving food at restaurants and banquet venues. However, if food poisoning occurs, our social credibility may decline, and we may face compensation claims from individuals and an order to suspend operations.」
We disclosed for the first time the risks associated with room equipment failures and food poisoning at restaurants and banquet venues as product and service risks.