Customer-Centric End-to-End Integration and LTV Maximization through Connect One
First written in FY2025. 3 of 4 entries say "Advanced", first in 2026-05-08. Latest entry: 2026-07-01.
6 other companies' latest entry also says "Advanced".
- 2026-07-01AdvancedM&A and Subsidiary Changes
「For the Tabelog business, we believe it would be possible to develop comprehensive DX solutions for restaurants, including customer acquisition and reservations, DX for store operations and management, customer entry, ordering and payments, CRM (Note 4) and initiatives to encourage repeat visits, by combining LINEヤフー’s strengths, namely LINE’s user base and PayPay’s payment infrastructure, with Tabelog’s restaurant network and reservation infrastructure.」
A specific collaboration proposal was presented to apply the integration of customer touchpoints, reservations, ordering and payments outlined in the Connect One concept to Kakaku.com’s Tabelog business. It remains at the proposal stage. - FY2026AdvancedAnnual report
「The Group is also advancing its Connect One concept, a platform that links LINE Official Accounts with the corporate services owned by LINE Yahoo, connects all customer touchpoints end to end, and maximizes LTV (Life Time Value: customer lifetime value). In particular, by promoting LINE Mini Apps, the Group will strengthen service integration for reservations, orders, payments and membership enrollment, and seek to establish a new revenue base by providing an integrated offering from user touchpoints through to transactions.」
The Connect One concept was given concrete form through the integrated provision of services from reservations, orders and payments to membership enrollment via LINE Mini Apps, in addition to linking LINE Official Accounts with corporate services. - 2026-05-08AdvancedEarnings
「Our Group is also advancing the “Connect One” concept, a platform that links “LINE Official Accounts” with LINEヤフー’s business services and connects all customer touchpoints seamlessly across online and offline channels.」
The Connect One concept advanced as a concrete platform initiative linking LINE Official Accounts with business services. - FY2025First statedAnnual report
「The Company is also advancing its Connect One concept, a platform that links LINE Official Accounts with the corporate services owned by LINE Yahoo, connects all customer touchpoints end to end, and maximizes LTV (Life Time Value: customer lifetime value).」
The Company identified the Connect One concept, which links LINE Official Accounts with corporate services, as a new platform initiative aimed at connecting customer touchpoints end to end and maximizing customer lifetime value.