Market Creation Through Customer Focus
First written in FY2016. 2 of 6 entries say "Restated". Latest entry: 2026-06-04.
Sanix Holdings moved to the "Worse" side of this theme in 2026.
0 other companies' latest entry also says "Reframed".
- 2026-06-04ReframedGeneral Meetings of Shareholders
「Vision (the state we aim to achieve): Solving environmental challenges in people's lives and communities and realizing a circular society」
The wording was changed from the previous description of the company as a “leading company in the environment and energy fields” to a vision of solving environmental challenges in people's lives and communities and realizing a circular society. - FY2021RestatedAnnual report
「With “Creating a Comfortable Environment for the Next Generation” as its corporate philosophy, the Group will uncover markets and bring needs to the surface from a customer-focused perspective across its businesses in environmental sanitation services for households, environmental sanitation services for business sites, environmental resource development centered on the recycling of industrial waste, solar power generation-related operations and other energy-related operations. With “Becoming a Leading Company in the Environment and Energy” as its corporate vision, the Group will seek to improve profitability and capital efficiency and increase corporate value through these activities.」
The policy of aiming to become a leading company in the environment and energy through a customer-first approach, market development and bringing needs to the surface has been reaffirmed. - FY2021-Q3AdvancedAnnual report
「Although sales activities targeting individuals were affected by the voluntary suspension of sales activities, the increase in customers referred to us, resulting from the growth in partnerships with companies and organizations over the past several years, has allowed us to minimize the impact.」
The disclosure describes progress in customer development, with increased partnerships with companies and organizations and customer acquisition through referrals mitigating the impact of the voluntary suspension of sales activities targeting individuals. - FY2019ReframedAnnual report
「With “Creating a Comfortable Environment for the Next Generation” as its corporate philosophy, the Group will uncover markets and bring needs to the surface from a customer-focused perspective across its businesses in environmental sanitation services for households, environmental sanitation services for business sites, environmental resource development centered on the recycling of industrial waste, solar power generation-related operations and other energy-related operations. With “Becoming a Leading Company in the Environment and Energy” as its corporate vision, the Group will seek to improve profitability and capital efficiency and increase corporate value through these activities.」
The previous policy of putting customers first and creating markets centered on 4 businesses has been organized under the vision of becoming a “Leading Company in the Environment and Energy,” including other energy-related operations. - FY2017RestatedAnnual report
「The Group operates 4 businesses: solar power generation-related operations, environmental sanitation services for households, environmental sanitation services for business sites, and environmental resource development centered on the recycling of industrial waste. In these businesses, we improve our services and technological capabilities from a customer-focused perspective, create markets and bring latent needs to the surface, thereby developing businesses broadly related to the environment and energy.」
The policy of putting customers first, improving services and technological capabilities, and creating markets through 4 businesses has been reaffirmed. - FY2016First statedAnnual report
「Across these 3 businesses, we will improve our services and technological capabilities from a customer-focused perspective, create markets and bring latent needs to the surface, thereby broadly developing our environmental and energy businesses. Through these businesses, we will seek to improve profitability and capital efficiency and increase corporate value.」
The Company's business approach is to put customers first, improve services and technological capabilities, create markets and bring latent needs to the surface through its 3 businesses.