Enhancing Platform Value and Expanding Customer Engagement

「The business serving domestic operating companies, whose primary customers are business companies in Japan, achieved approximately 20% year-on-year growth in gross transaction value. Through sales activities involving proposals and the provision of various products to customers, the company is working to uncover demand among existing customers.」

「The Domestic Operating Companies Business, which primarily serves domestic operating companies, recorded approximately 7% growth in transaction volume year on year. The company is pursuing initiatives to stimulate demand within customers through the rollout of diverse products and systematic sales activities utilizing AI.」

「The domestic corporate business, which primarily serves companies in Japan, achieved transaction value growth of approximately 7% year on year. We are working to uncover latent demand within existing clients by offering a diverse range of products and promoting systematic sales activities that also make use of AI.」

「The Knowledge Platform Business, which primarily serves domestic operating companies, recorded 3.5% growth in transaction volume year on year. The company is building sales and proposal structures tailored to customer scale and demand trends, while pursuing initiatives to stimulate demand.」

「These factors include the Group’s systematic sales activities targeting domestic operating companies and its timely development and provision of services addressing diverse needs. As a result, both the number of client accounts and transaction volume per account have grown. Going forward, the Group will continue to expand its client account base by offering a diverse range of products that meet customer needs, while increasing transaction volume per account by raising usage levels within each client.」

「Transaction value in the Domestic Operating Company Business, whose primary customers are operating companies in Japan, grew by approximately 12% from the same period of the previous year. The Company is reviewing its organizational structure so that it can propose and provide various products to customers and is working to uncover demand among existing customers.」

「Transaction value in the Domestic Operating Company Business, whose primary customers are operating companies in Japan, grew by approximately 20% from the same period of the previous year. The Company is reviewing its organizational structure so that it can propose and provide various products to customers and is working to uncover demand among existing customers.」

「The domestic operating-company platform has continued to grow due to the ongoing expansion in corporate client accounts accompanying marketing initiatives, increased usage within client organizations, and the alignment of its multiple products with customer needs.」

「The domestic operating-company platform has continued to grow due to the ongoing expansion in corporate client accounts accompanying marketing initiatives, increased usage within client organizations, and the alignment of its multiple products with customer needs.」

「The domestic operating-company platform has continued to grow due to the ongoing expansion in corporate client accounts accompanying marketing initiatives, increased usage within client organizations, and the alignment of its multiple products with customer needs.」

「The domestic operating-company platform has continued to grow due to the ongoing expansion in corporate client accounts accompanying marketing initiatives, increased usage within client organizations, and the alignment of its multiple products with customer needs.」

「The domestic operating-company platform has continued to grow due to the ongoing expansion in corporate client accounts accompanying marketing initiatives, increased usage within client organizations, and the alignment of its multiple products with customer needs.」

「By using the company’s knowledge database and systems, domestic operating companies can access the knowledge held by overseas advisors more efficiently than before, further strengthening the Company’s competitive advantage in Japan.」

「The number of corporate client accounts using “VisasQ interview” has grown steadily, as shown in the table below. In addition, despite a significant increase in corporate client accounts due to proactive marketing activities, customer engagement increased as the platform’s value improved. As a result, spot consulting transaction value per account, consisting of transaction value generated by “VisasQ interview,” grew from ¥0.8 million in the fiscal year ended February 2017 to ¥2.7 million in the fiscal year ended February 2021, representing a compound annual growth rate of 33%.」

「The Company continues to work to enhance the value of its platform and achieve high customer engagement, with the aim of further increasing transaction value from each client.」