Site Environment Management, Refund Handling and Fee Collection under the User Assurance Program

「We also provide related services, including Makuake Incubation Studio, which supports the creation of new businesses by leveraging the research and development technologies of companies and other organisations; outsourced advertising placement services that support growth in support purchase amounts on Makuake; the Supporter Assurance System, which provides project supporters with a secure environment and opportunities to make support purchases; Makuake STORE, where products continue to be sold through an e-commerce site after a project ends; and Makuake SHOP, which works with partner companies in various industries nationwide to display and sell Makuake products in physical stores.」

「For projects posted since August 2024, we have also been receiving a certain fee from project supporters based on the support purchase amount, to be used for maintaining the site environment and operating the refund system.」