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Makuake (4479) · InitiativeAdvanced

Improving operations through surveys and visualization of implementer satisfaction

First written in FY2023-Q1. 2 of 4 entries say "Restated". Latest entry: FY2023.

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ProgressHeldSoftenedWorseRestatedFY2023-Q1 – FY2023-Q32023: 42023
Same theme, other companies
Improving operations by visualizing service operator satisfactionA theme 1 companies write about · 0 as a headwind · 1 as a tailwind

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  1. FY2023AdvancedAnnual report

    「In addition, the company made supporters' feedback on project creators visible and established a foundation for project creators themselves to consider initiatives for turning supporters who made support purchases into fans. It also continues to work alongside supporters to improve their satisfaction, including by proposing measures to project creators in response to supporters' feedback.」

    The company visualized supporters' feedback on project creators and established a foundation for project creators to consider initiatives for turning supporters into fans.
  2. FY2023-Q3RestatedAnnual report

    「On the project creator side, the Company advanced operational improvements and function development based on creators' needs, while organizing feedback from supporters on project creators and providing the proposed improvements together as feedback, thereby seeking to improve satisfaction among both creators and supporters.」

    The company continues to improve operations based on project creators' needs and supporters' feedback. No new disclosure was made regarding satisfaction surveys covering all project creators or system-based visualization.
  3. FY2023-Q2RestatedAnnual report

    「Specifically, the company established a system for surveying the satisfaction of all project creators to better understand their needs, and created an operating structure that enables improvements based on project creators' feedback by visualizing the results through a system.」

    The company continues to describe a system for surveying all project creators, visualizing the results through a system, and improving operations based on project creators' feedback.
  4. FY2023-Q1First statedAnnual report

    「Specifically, the company established a system for surveying the satisfaction of all project creators to better understand their needs, and created an operating structure that enables improvements based on project creators' feedback by visualizing the results through a system.」

    The company states that it established a system for surveying all project creators, visualizing the results through a system, and improving operations based on project creators' feedback.
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Makuake's next results are scheduled for 2026-10-27. Read the earnings preview
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Improving operations through surveys and visualization of implementer satisfaction | Makuake,Inc. (4479) | Komori