Risk of failure to deliver returns and project failure
First written in FY2019. 3 of 5 entries say "Restated". Latest entry: FY2024.
No other company in this theme has enough history to compare yet.
- FY2024MitigatedAnnual report
「Specifically, for projects launched on or after 1 August 2024, the company has established a refund system under which it refunds project supporters an amount equivalent to their support purchase amount if the reward has not arrived within a specified period and the project operator has not issued a refund, thereby seeking to prevent issues.」
In response to the risk of undelivered rewards and project failure, the company newly established a system to refund an amount equivalent to the support purchase amount under certain conditions. - FY2023RestatedAnnual report
「If failure to deliver rewards or other project-related issues occur or increase, the company may be held liable as the platform operator.」
The company reconfirms the risks of undelivered rewards and project failure, as well as its responses, including screening, risk disclosures and refunds through insurance. - FY2021RestatedAnnual report
「Despite these efforts, the occurrence of issues in projects may reduce confidence in the company's business and adversely affect the ability to attract project operators and supporters and their purchases in support of projects, in addition to」
The company reconfirms the risks of undelivered rewards and project failure, as well as its responses, including screening, risk disclosures and refunds through insurance. - FY2020RestatedAnnual report
「Despite these efforts, the occurrence of issues in projects may reduce confidence in the company's business and adversely affect the ability to attract project operators and supporters and their purchases in support of projects, in addition to」
Assuming the possibility of undelivered rewards and other issues, the company reiterates its responses, including screening, risk disclosures and refunds through insurance. - FY2019First statedAnnual report
「During the first half, issues occurred in the Makuake service, including claims by project supporters concerning specific reward products and project failure due to deterioration in the project operators' business conditions,」
It states that actual claims and project failures occurred during the fiscal year. The company is implementing measures to prevent recurrence, including stricter screening, risk disclosures and refunds.