Strengthening Services for International Visitors to Japan and the Foreign Talent Business

「需要の拡大が見込まれる空港、ホテル等インバウンド領域、新規領域として物流分野における人材サービスの営業に注力いたしましたが、販売系営業支援において特にストア領域やその他販売領域において大幅に縮小し減収となりました。」

「In Airport, to support the government's policy of receiving 60 million inbound visitors by 2030, we will establish bases and operations at major airports nationwide and capture strong demand for ground handling.」

「During the interim consolidated accounting period, we focused our sales efforts on inbound areas such as airports and hotels, where demand is expected to expand, and on staffing services in logistics as a new area, resulting in higher revenue. However, revenue declined because orders for tour escort projects decreased in Inbound and Tourism, and orders for public-sector projects from local governments decreased in Public.」

「In Tourism and Sports, airport operations increased revenue following the integration of 株式会社ＦＭＧ and 株式会社ｆｍｇ into the Group, while in the Inbound field, land-operating services provided by 株式会社トライアングル to arrange accommodation, transportation and other services for visitors to Japan also posted higher revenue year on year.」

「In Inbound, airport operations following the integration of 株式会社ＦＭＧ and 株式会社ｆｍｇ into the Group, and land-operating services provided by 株式会社トライアングル to arrange accommodation, transportation and other services for visitors to Japan, posted higher revenue year on year.」

「In Inbound, airport operations and land-operating services arranging accommodation, transportation and other services for visitors to Japan, following the integration of 株式会社ＦＭＧ and 株式会社ｆｍｇ into the Group, posted higher revenue year on year.」

「In Inbound, airport operations and land-operating services arranging accommodation, transportation and other services for visitors to Japan posted higher revenue year on year.」

「In Inbound, land-operating services arranging accommodation, transportation and other services for visitors to Japan posted higher revenue year on year.」

「In Inbound, land-operating services arranging accommodation, transportation and other services for visitors to Japan increased, resulting in higher revenue year on year.」

「In Other, services for inbound travelers, the Group's primary target market, and limousine services for high-net-worth individuals were severely affected by the COVID-19 pandemic and other factors. The estimated number of visitors to Japan was approximately 173,000 over the eight months from January to August 2021, down 95.6% year on year and substantially below the previous fiscal year, leaving market conditions extremely challenging.」

「In Other, services for inbound travelers, the Group's primary target market, and limousine services for high-net-worth individuals were severely affected by the COVID-19 pandemic and other factors. The estimated number of visitors to Japan was approximately 87,000 over the five months from January to May 2021, down 97.8% year on year and substantially below the previous fiscal year, leaving market conditions extremely challenging.」

「During the first half of the fiscal year, although contracted systems development projects and other services expanded, projects such as land operating services for foreign visitors to Japan contracted substantially. As a result, revenue was ¥615 million, down 72.1% year on year, and the operating loss was ¥211 million, compared with an operating loss of ¥86 million in the same period of the previous year.」

「During the first quarter of the fiscal year, although contracted projects for systems engineers and other services performed well, projects such as land operating services for foreign visitors to Japan contracted substantially. As a result, revenue was ¥296 million, down 74.9% year on year, and the operating loss was ¥100 million, compared with an operating loss of ¥60 million in the same period of the previous year.」

「Due to the impact of COVID-19 and other factors, the estimated number of foreign visitors to Japan was 3.96 million as of August 2020, down 82.1% from the same month of the previous year and substantially below the previous fiscal year. The environment surrounding the Group's services for foreign visitors to Japan, its target market, and its limousine services for affluent customers has become extremely challenging.」

「Although the business environment was challenging during the first nine months of the fiscal year due to a sharp decline in inbound demand, the performance of 株式会社トライアングル and 株式会社ＬＯＷＣＡＬ, newly consolidated in September 2019, contributed to the increase in revenue.」

「In inbound tourism, orders for staffing services for foreign visitors to Japan remained strong, while orders for sports event operations and other services increased substantially. In addition, the performance of 株式会社トライアングル, newly consolidated in September 2019, contributed to the increase in revenue. As a result, revenue for the first half of the fiscal year was ¥4,499 million, up 79.1% year on year.」

「In addition, centered on 株式会社トライアングル, which joined the Group in September 2019, the company newly launched land operating services for foreign visitors to Japan, while focusing on proposal-based sales for the operation of large-scale projects in the sports and MICE fields and various services at airports, commercial facilities, and other locations.」

「To strengthen services for foreign visitors to Japan, the company's consolidated subsidiary 株式会社ヒト・コミュニケーションズ acquired shares in 株式会社トライアングル, which has strengths in the land operator business, and made it a subsidiary.」

「To strengthen its ability to serve foreign visitors to Japan, the company focused on increasing recruitment to expand the number of foreign staff employed and on proposal-based sales aimed at winning contracts to operate tax-free counters and multilingual call centers at airports, commercial facilities, and other locations.」