Activities that place a deep understanding of customer needs first
First written in FY2020-Q2. 15 of 16 entries say "Restated". Latest entry: FY2026-H1.
33 other companies' latest entry also says "Restated".
- FY2026-H1RestatedAnnual report
「In this environment, the Group has responded to changing customer needs and corporate attitudes by proposing and introducing new possibilities for products and services to resolve issues and concerns. These initiatives are progressing steadily.」
The policy of responding to changing customer needs and corporate attitudes by proposing and introducing new possibilities for products and services, and the recognition that these initiatives are progressing steadily, are reaffirmed. - FY2025RestatedAnnual report
「In this environment, the Group has introduced products and services in new forms to help resolve issues and concerns arising from changes in customer needs and corporate attitudes. Usage of these offerings has progressed steadily.」
The policy of introducing products and services in new forms in response to changes in customer needs and corporate attitudes, and the recognition that usage of these offerings is progressing steadily, are reaffirmed. - FY2025-H1RestatedAnnual report
「In this environment, the Group has introduced products and services in new forms to help resolve issues and concerns arising from changes in customer needs and corporate attitudes. Usage of these offerings has progressed steadily.」
The policy of introducing products and services in new forms in response to changes in customer needs and corporate attitudes, and the recognition that usage of these offerings has progressed steadily, are reaffirmed. - FY2025-Q1RestatedAnnual report
「In this environment, the Group has introduced products and services in new forms to help resolve issues and concerns arising from changes in customer needs and corporate attitudes. Usage of these offerings has progressed steadily.」
The recognition that products and services are being introduced in new forms in response to changes in customer needs and corporate attitudes, and that usage of these offerings has progressed steadily, is reaffirmed. - FY2024RestatedAnnual report
「In this environment, the Group has introduced products and services in new forms to help resolve issues and concerns arising from changes in customer needs and corporate attitudes. Usage of these offerings has progressed steadily.」
The policy of providing products and services in new forms in response to changes in customer needs and corporate attitudes, and the steady usage of these offerings, are reaffirmed. - FY2024-Q2RestatedAnnual report
「In this environment, the Group has introduced products and services in new forms to help resolve issues and concerns arising from changes in customer needs and corporate attitudes. Usage of these offerings has progressed steadily.」
The policy of introducing products and services in new forms in response to changes in customer needs and corporate attitudes, and the recognition that usage of these offerings has progressed steadily, are reaffirmed. - FY2024-Q1RestatedAnnual report
「In this environment, the Group has introduced products and services in new forms to help resolve issues and concerns arising from changes in customer needs and corporate attitudes. Usage of these offerings has progressed steadily.」
The policy of introducing products and services in new forms in response to changes in customer needs and corporate attitudes, and the recognition that usage of these offerings has progressed steadily, are reaffirmed. - FY2023RestatedAnnual report
「In this environment, the Group has introduced products and services in new forms to help resolve issues and concerns arising from changes in customer needs and corporate attitudes. Usage of these offerings has progressed steadily.」
The policy of introducing products and services in new forms in response to changes in customer needs and corporate attitudes, and the steady usage of these offerings, are reaffirmed. - FY2023-Q3RestatedAnnual report
「In this environment, the Group has introduced products and services in new forms to help resolve issues and concerns arising from changes in customer needs and corporate attitudes. Usage of these offerings has progressed steadily.」
The policy of introducing products and services in new forms in response to changes in customer needs and corporate attitudes, and the steady usage of these offerings, are stated. - FY2023-Q2RestatedAnnual report
「In this environment, the Group has introduced products and services in new forms to help resolve issues and concerns arising from changes in customer needs and corporate attitudes. Usage of these offerings has progressed steadily.」
The policy of introducing products and services in new forms in response to changes in customer needs and corporate attitudes is reaffirmed. - FY2022RestatedAnnual report
「Against this backdrop, the Group has been presenting new forms of products and services to address problems and concerns arising from changes in customer needs and corporate attitudes.」
The customer-service policy of understanding changes in customer needs and corporate attitudes and providing products and services in new forms is reaffirmed. - FY2022-Q2RestatedAnnual report
「Going forward, we will continue to provide valuable products and support while keeping abreast of customer requests and market trends.」
The customer-service policy of understanding customer requests and market trends and providing valuable products and support is reaffirmed. - FY2022-Q1RestatedAnnual report
「In this environment, the Group is introducing new support services and other services in response to changes in customer needs and corporate attitudes.」
The customer-service policy of introducing new support and services in response to changes in customer needs and corporate attitudes is reaffirmed. - FY2021-Q3RestatedAnnual report
「We are confident that, amid rapid change, strengthening support and addressing customer concerns and requests will improve customer satisfaction and directly contribute to profit.」
The policy of strengthening support to address customer concerns and requests and meet customer needs is reaffirmed. - FY2021-Q2RestatedAnnual report
「We therefore constantly monitor new technologies and products and work to understand customer needs and changes in those needs deeply and respond accordingly. If our response is delayed for any reason, the competitiveness of the services provided by the Group may decline.」
The policy of monitoring new technologies and products, deeply understanding customer needs and changes in those needs, and responding accordingly is reaffirmed. - FY2020-Q2First statedAnnual report
「To fulfill this corporate mission, we conduct activities focused primarily on gaining a deep understanding of customer needs.」
The policy of placing a deep understanding of customer needs first is stated as the Group's approach to fulfilling its corporate mission.