Proposing Value-Added Solutions Through Direct Transactions and Tool Integration
First written in FY2020-Q2. 5 of 7 entries say "Restated". Latest entry: FY2026.
0 other companies' latest entry also says "Other".
- FY2026Clarification of hands-on support and BPOAnnual report
「Our hands-on support and BPO teams work with customers as members of their organizations to resolve their business issues.」
In addition to value-added proposals combining software, implementation of the operating environment, customization, and other services, the Group explicitly describes hands-on support and BPO provided by dedicated customer teams. - FY2025RestatedAnnual report
「The Group’s tool solutions business does not simply involve procuring convenient software from overseas and licensing it unchanged to domestic customers. Rather, to solve customers’ problems and meet their requests and requirements, the Group provides the software together with a range of services, including implementation of the operating environment, software enhancements (customization), and user training.」
The Group has reconfirmed its policy of proposing value-added solutions that solve customer issues by combining software with implementation of the operating environment, customization, training, and other services. - FY2024RestatedAnnual report
「The Group’s tool solutions business does not simply involve procuring convenient software from overseas and licensing it unchanged to domestic customers. Rather, to solve customers’ problems and meet their requests and requirements, the Group provides the software together with a range of services, including implementation of the operating environment, software enhancements (customization), and user training.」
The Group has reconfirmed its policy of proposing value-added solutions that solve customer issues by combining software with implementation of the operating environment, customization, training, and other services. - FY2023RestatedAnnual report
「The Group’s tool solutions business does not simply involve procuring convenient software from overseas and licensing it unchanged to domestic customers. Rather, to solve customers’ problems and meet their requests and requirements, the Group provides the software together with a range of services, including implementation of the operating environment, software enhancements (customization), and user training.」
The Group has reconfirmed its policy of proposing value-added solutions that solve customer issues by combining software with implementation of the operating environment, customization, training, and other services. - FY2022RestatedAnnual report
「The Group’s tool solutions business does not simply involve procuring convenient software from overseas and licensing it unchanged to domestic customers. Rather, to solve customers’ problems and meet their requests and requirements, the Group provides the software together with a range of services, including implementation of the operating environment, software enhancements (customization), and user training.」
The Group has reconfirmed its policy of proposing value-added solutions that address customer issues by combining software with implementation of the operating environment, customization, training, and other services. - FY2021RestatedAnnual report
「However, if the Group is highly regarded overseas, there must be reasons for this. Having emerged from a group of engineers, the Group understands the essence of those reasons and solves the problems faced by customers. It also provides customers with value that other players cannot offer by adding knowledge of the elemental technologies needed to solve those problems and the ability to explain difficult matters clearly.」
The Group has reconfirmed its approach of differentiating itself through proposals enhanced by technical knowledge, problem-solving capabilities, and communication skills, rather than through the products themselves. - FY2020-Q2First statedAnnual report
「The Group conducts a substantial majority of its licensing and software sales through direct transactions with customers. Its long-standing relationships of trust enable it to identify customer needs quickly. The Group can therefore combine the tools it provides and propose them as value-added solutions tailored to customer needs, differentiating itself from other partner companies by helping customers improve operational efficiency.」
The Group describes how it identifies needs through direct transactions and relationships of trust with customers, and differentiates itself from other partner companies by proposing solutions that combine multiple tools.